• Direct Service Advocate (PT) - Sacred Heart Shelter

    Job Locations US-WA-Seattle
    Posted Date 8 months ago(10/31/2017 11:53 AM)
    Job ID
    # of Openings
    Homeless Adult Services
    USD $15.60/Hr.
  • Overview


    Sacred Heart Shelter is an emergency shelter for families and their children in lower Queen Anne, Seattle. Sacred Heart Shelter works with families to identify/address barriers, with the goal of helping families gain stability and move into their own permanent housing as soon as is they  are able.




    Sacred Heart Shelter provides safe emergency shelter to families with children.  Direct Service Advocates assist with the smooth day-to-day operation of the program and provide a variety of services to residents. 


    This is a PART TIME position,  Direct Service on Friday, Saturday  5pm - 11pm, and Sunday 8am-5:30pm


    Staff Meeting every other Wednesdays 9am - 11:30am.   (Applicants who cannot commit to the Wednesday staff meetings will still be considered)






    Direct service to homeless Families with Children

    1. Provide crisis intervention and advocacy to residents at SHS.
    2. Coordinate with other social service agency workers (case managers, social workers, medical professionals) to provide for residents immediate needs.
    3. Model interpersonal and living skills for residents.
    4. Enforce building and program rules.
    5. Maintain and safe and comfortable shelter environment, including physical set-up and light janitorial duties, when necessary. 
    6. Work as a team with other colleagues on shift and be able to work independently without direct supervision. 

    Residents intake, assessment and advocacy  

    1. Register new residents including evaluation and assessment of residents needs.
    2. Review and record in log book to ensure program consistency.
    3. Maintain resident’s records, updating information on an ongoing basis.
    4. Explain and enforce Sacred Heart Shelter policies and procedures.
    5. Maintain accurate residents count throughout shifts.
    6. Engage outside professionals (Mental Health Professionals, Medics, Police) when appropriate.

    Administrative and General Responsibilities

    1. Attend staff meetings, workshops, retreats, and in-service classes as provided.
    2. Maintain accurate record of hours worked and turn in timesheets on schedule.
    3. Contribute to and support a positive, team-oriented work environment; participate with other staff members in group decision-making process. 
    4. Maintain cleanliness and order in the program
    5. Inform supervisors of facilities and residents-related issues.  
    6. Perform other job-related duties as assigned.



    The requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    1. Able to hear telephone rings, phone conversation, doorbells, emergency alarms and face-to-face conversation.
    2. Able to speak clearly in person and on the telephone.
    3. Able to hand write legibly.
    4. Vision that enables person to read normal size print and handwritten notes; and distance and peripheral vision than enables person to monitor large space and identify concerns that require staff response.
    5. Mobility/dexterity of hands/arms to enable keying into locked areas as well as using a computer and other office equipment.
    6. Able to sit for sustained periods of time.
    7. Able to walk the entire building and ascend and descend stairs quickly to move from one floor to another in order to respond to emergency situations.
    8. Ability to lift, move and/or carry up to 40 pounds.
    9. Able to make independent decisions and apply sound judgment in performing job duties.




    1. Social service experience (minimum of six months).
    2. Experience working with or knowledge of women’s issues, homelessness, mental illness, and addictions.
    3. Knowledge and experience with crisis intervention.
    4. Must have a reliable phone or voice mail service at all times in which to be reached.
    5. Applicant must successfully pass required background checks prior to an offer of employment.
    6. Ability to work independently in addition to working as a member of a team.
    7. Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.
    8. Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.



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