• Engagement Coordinator (On-Call) - FW Day Center

    Job Locations US-WA-Federal Way
    Posted Date 9 months ago(8/15/2017 3:50 PM)
    Job ID
    # of Openings
    Social Services/Direct Client Services
    USD $15.60/Hr.
  • Overview

    Catholic Community Services operates Federal Way Day Center for Adults experiencing homelessness in Federal Way.  The program is open Monday-Friday 10:00am-3:00pm.


    Compensation for this position is $15.60 per hour.




    1. Coordinate ongoing operations of the NB:

    • Complete set-up of the Day Center prior to opening.
    • Monitor daily activities of the Day Center and communicate with Supervisor regularly.
    • Supervise volunteers.
    • Read and oversee the daily log activities.
    • Communicate regularly with staff to discuss challenges and create solutions.
    • Maintain calm and welcoming presence.
    • Treat all clients in a culturally sensitive manner, assuring the CCS’ commitment to cultural diversity and inclusivity is met. Actively seek to become informed on issues where culturally-determined perceptions may be significant.
    • Monitor client behavior and implement consequences.
    • Respond to emergency situations in accordance with agency policy.
    • Monitor the state of the Day Center and collaborate with Supervisor.
    • Clean-up the Day Center after each day of operation.
    • Maintain cleanliness and order in all areas.
    • Recruit and Coordinate with potential volunteers, explaining the Day Center and answering questions.
    • Monitor the quality of services provided by volunteers by providing necessary feedback.

    Maintain client information according to Quality Assurance standards:

    • Maintain client information and ensure all necessary documentation is included.
    • Complete logs and other required documents explained by supervisor
    • Make sure client mail is tracked, stored and distributed safely, according to agency policy. 




    1. Six months volunteer or work experience working with homeless or vulnerable populations
    2. Sensitivity to homeless people and their situation
    3. Work history that demonstrates reliability and dependability
    4. Work or volunteer history that demonstrates ability to interact and communicate with others
    5. Willingness and ability to make sound judgment without on-site supervision.
    6. Applicant must successfully pass required background checks prior to an offer of employment.
    7. Ability to work independently in addition to working as a member of a team.
    8. Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.
    9. Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.



    1. AA/AAS degree.


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