Business Manager

4 months ago(9/14/2017 7:12 PM)
Job ID
# of Openings
USD $18.36/Hr.



Traugott Terrace is an alcohol and drug free community that provides 12 units of transitional and 38 units of permanent housing to low-income adults. It is a program-driven, service-enriched project that provides relapse prevention case management to individuals actively involved in programs of recovery. The philosophy is strongly rooted in providing housing services with dignity and building a sense of community among the residents.



This position is part of the management team and provides necessary services to residents of the building. The Business Manager primarily has compliance, leasing, and fiscal management responsibilities. Occasional evening and weekend hours are required as well as on-call coverage as needed.


This is a part time position at 22.5 hours per week with a salary range of $18.36-$20.44/hour.



Compliance & Leasing:

  1. Ensure compliance with Fair Housing and Landlord Tenant laws.
  2. Enter all information regarding residents into compliance/financial software program.
  3. Perform annual and interim recertifications and other documentation for SHA and/or WSHFC and enter into compliance/financial software program within required deadlines.
  4. Submit annual review, special review, and other documentation to SHA within required deadlines.
  5. Maintain current waitlist of prospective residents according to waitlist criteria set forth in the Management Plan.
  6. Notify next applicant and prepare screening and application packets.
  7. Process applications according to screening procedures set forth in the Management Plan.
  8. Ensure all required documentation is provided for SHA and WSHFC.
  9. Submit all applications to Compliance Manager for approval prior to lease signing.
  10. Coordinate and complete lease signing process with the new resident, including submission of all required documents to Compliance Manager, and SHA within required deadlines.
  11. Facilitate transfers within the property.

Management Team:

  1. Function as a member of the management team, participating in the overall program operations.
  2. Interpret and implement management policies for the program.
  3. Meet with new residents within a week of signing the lease to review financial obligations and refer to CD Case Manager if necessary.
  4. Notify Program Director monthly of residents in arrears and work with residents to implement a Payment Agreement to ensure prompt payment of all rent obligations.
  5. Assume responsibility for the operation of the facilities while on-call or in the absence of the Program Director, including but not limited to: facilities emergencies, resident related emergencies, landlord functions such as responding to lease violations and resident grievances.
  6. Coordinate preparation of units for turnover with Maintenance.
  7. Assist in apartment and building inspections as required by all funders and monitoring agencies and on an as needed basis.
  8. Assist with responses to resident complaints/issues and seek resolution in conjunction with other staff.

Fiscal Management:

  1. Collect and deposit all income.
  2. Process all income in compliance/financial software program.
  3. Collect and prepare financial supporting documents and work with the CHS accounting staff to ensure a correct audit trail.
  4. Report on property’s performance as it relates to revenue, expenses and occupancy
  5. Prepare bad debt write-off on a quarterly basis.
  6. Prepare quarterly vacancy loss claim and submit to SHA.
  7. Perform month end procedures with assigned Property Accountant.
  8. Work with Property Accountant to reconcile monthly subsidies with SHA.
  9. Prepare all funding reports in conjunction with Program Director.
  10. Serve as a contact with funders and monitoring agencies in the absence of the Program Director.
  11. Utilize knowledge of contract obligations and compliance requirements with all funders.
  12. Respond to inquiries from funders and monitoring agencies.


  1. Develop and maintain partnerships with organization or agencies to support the mission of Traugott Terrace as an integral part of the homeless and chemical dependency treatment communities.
  2. Manage crisis situations involving alcohol, mental health, and medical services during times when other staff are not in the building or are unavailable.
  3. Uphold and model the service mission of Catholic Housing Services and the mission and vision statements of Traugott Terrace into all aspects of work life.       
  4. Contribute to and support a positive, team oriented work environment.
  5. Maintain accurate record of hours worked and observe deadlines for submitting timesheet.
  6. Attend trainings required of employees and staff meetings as scheduled.
  7. Perform other job-related duties as assigned.



  1. BA in Business or Social or Human Service field; extensive relevant experience may substitute for the degree requirement.
  2. One-year experience providing basic bookkeeping support.
  3. One year administrative and/or office management experience.
  4. Ability to work with individuals and/or families who may have issues related to homelessness including domestic violence, abuse, drug addiction, physical and mental health problems, and who may be unskilled and in need of social living skills.
  5. Advanced computer skills, including excel and outlook for business, with ability to utilize a web- based property management program.
  6. Excellent organizational ability and positive interpersonal skills.
  7. Ability to contribute to and work in an environment that fosters teamwork and excellence and participate in developing a culturally diverse work and client community.
  8. Ability to work within the mission goals and objectives of the Catholic Community Services/Catholic Housing Services and Traugott Terrace.


  1. Experience with compliance monitoring and reporting.
  2. Experience with property management.
  3. Experience with property management software.
  4. Experience working with homeless and chemically dependent adults.

CHS is an Equal Opportunity Employer and Values Diversity in the Workplace


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