• Property Manager II

    Job Locations US-WA-Seattle
    Posted Date 4 weeks ago(3/26/2018 1:18 PM)
    Job ID
    # of Openings
    USD $41,008.00/Yr.
  • Overview


    Imani Village provides 16 units of affordable housing for individuals and families in Seattle’s Central District

    Spruce Park Apartments offers 44 studio and one-bedroom apartments in Seattle’s Central District for small families and individuals with 50% median income, with 4 units for homeless families and individuals at 30% median income.


    The property Manager is accountable for overseeing and ensuring the financial stability of affordable housing developments as designated by the Division Director. This includes supervising staff, maintaining compliance with regulatory contracts and ensuring that the properties are operated in accordance to agency policies and procedures and meeting agency standards.

    This is a full time, benefits eligible position with a starting salary range of $41,008-$45,630 DOQ plus generous paid time off.






    1. Maintain occupancy standards by effective coordination and monitoring of unit turns, including efficient scheduling and use of vendors.
    2. Ensure property curb appeal meets agency standards.
    3. Maintain property waitlist in accordance with policy and effectively communicate application procedures and eligibility requirements to prospective tenants.
    4. Effectively lease units by coordinating marketing efforts for the properties, including advertising, networking and accommodating prospective tenants’ schedules.
    5. Execute lease agreements with tenants and provide orientation.
    6. Work with applicants to complete an accurate compliance file for approval prior to move-in.
    7. Serve appropriate legal notices to tenants and process evictions per Washington State Landlord Tenant Law and applicable local laws.


    1. Promote resident retention by ensuring a strong commitment to customer satisfaction that includes appropriate communication and understanding of the population served.
    2. Assist in the promotion of “community” among the residents of the building.
    3. Respond to tenant complaints and issues promptly and seek resolution at the lowest level possible.


    • Prepare annual budget for property in consultation with Division Director.
    • Monitor and control expenses within the constraints of the annual budget, including monitoring monthly financial statements and reviewing variances with appropriate Property Accountant and Division Director.
    • Assist accounting staff with annual audits.
    • Collect rent and other monies and make bank deposits.
    • Maintain property operations through the use of Property Management software (BostonPost) including tenant ledgers, cash receipts, transactions, delinquencies, move-ins and outs.
    • Perform month end procedures with assigned Property Accountant.
    • Report on property’s performance as it relates to revenue, expenses and occupancy through a monthly manager report; review delinquencies; ensure profitability for property.
    • On a quarterly basis, submit bad debt write-offs for approval to Division Director.
    • Approve purchase of necessary equipment and supplies for operating, maintenance, equipment replacement and painting functions at property.
    • Monthly Manager Reports submitted accurately and on time.


    1. Recruitment, hire, train, supervise and evaluate staff. Directly supervise maintenance and janitorial staff and any key holders or administrative staff as applicable.
    2. Promote ongoing training and support and ensure attendance at all CCS / CHS mandatory trainings.
    3. Set agenda for and facilitate regular staff meetings.
    4. Assure update of training manual, provide new hire orientation to the program and mentor staff on an ongoing basis.
    5. Be on call as needed and in emergencies.
    6. Ensure understanding and commitment to CHS Mission and also Ethics Policies.
    7. Delegate responsibilities as appropriate and encourage staff initiative.


    The requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    1. Able to make independent decisions and apply sound judgment in performing job duties.
    2. Able to hear telephone rings, face-to-face and phone conversation, and emergency alarms.
    3. Able to speak clearly in person and on the telephone.
    4. Able to handwrite legibly.
    5. Able to read normal size print and handwritten notes.
    6. Mobility/dexterity of hands/arms to enable keying into a unit or other locked area, as well as using a computer and other office equipment.
    7. Regularly able to perform duties as assigned.



    1. Two year’s experience managing residential properties with at least 20 units.
    2. Be bonded or bondable.
    3. Proficiency with computers (especially Windows and MS Office), and experience with property management software.
    4. Ability to work within the mission, goals and objectives of Catholic Community Services/Catholic Housing Services.
    5. Experience managing and supervising janitorial and maintenance staff.


    1. Successful completion of post-secondary course work in Social Services, Business Administration or other related field of study.
    2. Certificate of completion from community college resident manager course.
    3. HUD certified occupancy specialist certificate (as applicable to HUD properties).
    4. Experience in social service setting working directly with low-income families.
    5. Experience in low-income subsidized housing.
    6. Working knowledge of Landlord/Tenant Act and Fair Housing policy.
    7. Familiarity with social agencies and social service resources in the area.
    8. Experience with the tax credit program.


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