Housing and Essential Needs is a statewide program providing rent and utility assistance, transportation assistance and essential need items to low income individuals with disabilities since 2011. Catholic Community Services contracts with King County to implement and deliver the prevention and rapid rehousing services locally. Program eligibility for participants is based on income and disability and is determined by DSHS (Department of Social and Health Services). Program staff will are located in offices throughout King County. Approximately 1,200 people receive assistance through HEN in King County each month.
The Lead Housing Specialist supervises and coordinates workload for the entire Housing Specialist Team. The Housing Specialist team oversees scheduling, administrative duties, eligibility, and acts as a liaison between the public and program participants and their caseworker. This team is essential in the efficiency and effectiveness of the entire HEN program. The Lead Housing Specialist will work alongside the team in completing tasks and handling daily phone calls. The intake line receives over 2,000 calls a month and staff schedule over 500 appointments a month.
This is a full time (37.5 hours per week)benefits eligible position with generous paid time off. Salary range is $16.72-$17.73/hour DOQ.
MAJOR DUTIES AND RESPONSIBLITIES:
Inquiries from Public
This position requires the employee to work in an office environment where there may be a moderate level of noise from telephones and conversations among employees. Working conditions may include interruptions, and interactions with individuals who are angry and/or dealing with mental health and substance abuse issues. Extensive use of telephones, computers and related office equipment is typical of this position.
PHYSICAL AND MENTAL ACUITY REQUIREMENTS:
The requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
MINIMUM QUALIFICATIONS: (Qualifications applicant must possess to be considered for the position.)