CCSWW

  • Clinical Supervisor

    Job Locations US-WA-Aberdeen
    Posted Date 3 months ago(1/29/2018 10:20 PM)
    Job ID
    2018-2878
    # of Openings
    1
    Category
    Behavioral Health
    Min
    USD $67,126.00/Yr.
  • Overview

    This is a professional position providing supervision, leadership and oversight to a clinical team delivering creative behavioral health interventions to children, youth and their families with intensive therapeutic, crisis response, and community safety needs.  This position requires a vibrant and dynamic team leader that is able to motivate and support a successful clinical team to provide strength based unconditional services that support a child/youth’s vital connections to family and community. Duties of this position include hiring and training, mentoring and motivating, clinical consultation, monitoring for safety, participating in leadership decisions, ensuring complete and accurate documentation, completing performance reviews, providing back-up coverage for staff, and working with and promoting positive relationships with community partners and natural supports.

     

    The Clinical supervisor must ensure that services prescribed and provided by their treatment teams are compliant with Medicaid rules and provided as specifically identified and prescribed in the Individualized Mental Health Treatment Plan. All treatment services provided under the supervision of the Clinical Supervisor must be documented per required timeframes, in accordance with federal Medicaid requirements and entered into Psych Consult, the FBH Electronic Health Record (EHR), as well as medical EHR's of Managed Care Organizations (MCO's), Behavioral Health Organizations (BHO's), or others per contract requirements.  

     

    Clinical Supervisor requires 24/7 on call availability due to an unstructured work week to include irregular and unpredictable hours. Clinical supervisors can expect to work hours that vary in times and include weekends.

    Responsibilities

    Provides clinical supervision, clinical training, professional development and field supervision for a team of clinical staff that could include: Clinician I’s, Clinician III’s, Certified Peer Counselors, Family Support Specialists and Behavioral Support Specialists.

    • Provide comprehensive clinical training to clinical team that includes: field coaching/mentoring in family homes and/or the community, urgent safety crisis response and planning, team meetings facilitation, assessment and intake process, treatment planning.
    • Provide leadership to clinical team to facilitate the provision of a range of evidenced based and promising clinical practices and creative therapeutic approaches that support the overall plan (including individual and family therapies). Ensure clinical teams are modifying and adjusting to individual techniques for each family situation to ensure most appropriate response to therapeutic, crisis and safety needs.
    • Provide leadership to clinical team to engage family and support their partnership in the therapeutic process, utilizing parent/family expertise in problem solving around specific needs and assisting with community resources access that include both formal and informal sources.
    • Provide clinical training and on-going support for clinicians and team members in FBH essential clinical practices: crisis response, team facilitation, collaborative problem solving, positive behavior support plans, motivational interviewing and trauma informed practices.
    • Provide clinical consultation on a 24-hour/5-day-a-week basis, carrying a working cell phone and responding as needed in order to be accessible to assigned team members when needed.
    • Provide daily clinical support and direction to team members including monitoring safety and risk issues and taking timely and appropriate action to ensure staff and consumer safety.
    • Demonstrate the ability to understand Medicaid rules for service provision, coding and delivery of approved Medicaid services and provide clinical orientation and training to newly hired staff, both in the office and in the field on the appropriate provision of Medicaid services.
    • Provide training in concurrent documentation and training staff in the process to enter clinical data in an Electronic Health Record. In collaboration with Quality Assurance team ensure that the clinical file is complete, meets Medicaid standards for coding and documentation, accurately reflecting the clinical work done by assigned staff.
    • Provide coaching and supervision to clinical staff so that all staff meet productivity and documentation standards using collaborative problem solving strategies to improve processes and performance, ensuring complete and accurate documentation for all consumers
    • Develop a strong, thriving, positive and effective team that is built on collaborative and respectful relationships.
    • Contributes in a dynamic way to the development, cohesion, and productivity of their clinical team, supporting teamwork through strong and honest communication and a commitment to diversity.
    • Communicates the mission and goals of CCS Family Behavioral Health to clinical team, supporting and focusing their team toward innovative and creative contributions to achieving those goals.

    Clinical Quality Oversight and Site Leadership teaming

    • Maintain proficiency in determination of diagnostic Medical Necessity (per Medicaid) for initial and ongoing service authorization for all children served with Medicaid funding.
    • Review service intensity through Psych Consult (FBH EHR) to track placement history and length of staff along with interventions that may be appropriate for transition to a longer term Behavioral Health Services.
    • Implement effective Utilization Management processes to ensure that clinical necessity for admission; continued treatment; and service closure comply with contractual, regulatory and Family Behavioral Health System
    • Through active partnership with site and system leadership assist and encourage direct service staff to employ Collaborative Documentation, and to utilize documentation as a clinical tool.
    • As with all FBH Staff and Leadership, maintain an overall “risk awareness” remaining alert to any potential risks and notify Site Director immediately in order to prevent and/or mitigate problematic situations.
    • Provide direct service coverage for assigned Clinician I and Clinician III’s when staff is unable to respond to their assigned families due to illnesses or vacations.
    • Participate in weekend coverage “supervisory rotation”, supervision for designated site and services.

    Work effectively and collaboratively with operations staff in the site to manage use of their team’s concrete funds and resources for consumers and their families.

    • Provide fiscal oversight for staff, monitoring concrete costs, hourly staff time (including tracking of overtime), and other expenditures on a monthly basis for all interventions served by team, taking appropriate action when needed.
    • Demonstrates an ability to use technology to track and evaluate service utilization and consumer outcomes for their team such as performance dashboards and outcome reports.
    • Meet individually with each clinician to monitor expenditures, making sure that the expense is needed for the family in regards to basic needs, safety of the child or completing services. The therapist and supervisor will determine if the financial support is a one-time only need or an on-going need.  If the need is on-going, the therapist and supervisor will implement a plan to review and monitor on-going need.
    • Review and approve purchase orders and special checks as requested by Clinicians.

    Work with funders, community partners, mental health consumers and their families using a non-judgmental approach that is responsive to their needs and concerns.

    • Teach and provide advocacy work with schools, courts, medical and behavioral health systems, and other social service agencies as needed, all while maintaining standards of confidentiality Work with Clinicians to establish and maintain Child and Family Teams for consumers and their families; the supervisor shall support formal team process and facilitate meetings as needed using wraparound guidelines and principles.
    • Coordinate and collaborate with Children’s Administration social workers and other providers as needed; attend meetings including phone consultations.
    • Along with the other management staff, ensure consumer satisfaction and participate in the grievance process and resolution.
    • Provide clinical staff support and be available for emergency in-home assessments or be responsible to delegate such duties.

    Other administrative functions

    • Respond to complaints and grievances in a strength-based and solution-focused manner, involving supervisory support and site leadership when needed.
    • Ensure compliance with Family Behavioral Health policies and procedures, contracts and applicable state and federal regulations.
    • Participate actively in strategic planning, leadership meetings and quality improvement activities.
    • Maintain positive working relationships with other professionals, child providers, community organizations and individuals in the community.
    • Demonstrates effective written and oral communication, facilitating, coaching, and supporting the mission of CCS.

    Qualifications

    • A Master’s or MSW degree in social work, psychology, behavioral sciences or related field.
    • Must have two (2) years clinical experience working with children and families.
    • Strength-based, family-oriented and solution-focused perspective.
    • Must have reliable transportation, valid driver’s license, and automobile insurance.
    • Must have an acceptable driving record per CCS’ driving policy (required to provide current driving abstract).
    • Applicant must successfully pass required background checks prior to an offer of employment.
    • Availability to work flexible hours (evenings, nights, weekends).
    • Proof of negative TB test within past 12 months.
    • Washington State Counselor Registration (HIV/AIDS training required).
    • Ability to work independently in addition to working as a member of a team.
    • Demonstratesthe necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.
    • Supportand uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.

    PREFERRED QUALIFICATIONS:

    • Meets qualifications of a Child Mental Health Specialist per WAC 388-865.
    • Working knowledge of Wraparound philosophies and approaches, with demonstrated technical ability in this area.
    • One year supervisory experience.
    • Licensed mental health counselor (WA State).

    Catholic Community Services is an Equal Opportunity Employer.

    Note to Internal Candidates: HR reviews internal compensation and determines increase based on their experience and also agency internal equity factors.

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