Coordinated Entry for All (CEA) offers an organized, efficient approach to providing homeless households, including young adults, single adults, families with children, and veterans with services and housing by creating streamlined linkages to programs and matching households’ needs to providers’ strengths and capacity. As part of CEA, Regional Access Points (RAPs) serve as the first point of contact for households experiencing homelessness.
This position has three core components, they are: assessment, housing navigation, and diversion.
All clients served through this position will be experiencing a housing crisis and many will not be connected to any other service providers. This position will accept household appointments and walk-in clients, of any household type and offer alternative off-site access (mobile assessment, etc.), discuss diversion options, and where appropriate, referrals to diversion services. Provide household assessment using CEA Housing Triage Tool to determine type of housing referral. Discuss next steps with household and what to expect based on current housing placement by vulnerability score. Facilitate identification of household strengths and needs, and referrals to other mainstream services, notably employment and education to increase household income.
Housing Navigators will provide housing navigation services to ensure clients are supported in gathering documentation needed for housing screening. Assistance may include assisting with obtaining ID, homeless history, documentation of disability and other required documents for housing.
Diversion conversations are strengths-based conversations held with every household to explore if the household has any safe alternatives to entering the homeless system. This approach benefits from keeping an open mind and offers opportunities for creativity between the staff and the client. If a household identifies a strategy, the Housing Case Manager will work with the household to achieve this outcome. Strategies to resolve the housing crisis could include negotiating and paying housing debt, paying deposits and rent, negotiating with family members or friends to allow the person to stay with them, and assisting with travel to family or friends out of the area. The decision on whether to proceed ultimately lies with the client.
This is a full time, 37.5 hours per week, benefitted position with generous paid time off. Starting range is $18.37-$20.44/hour DOQ.
MAJOR DUTIES AND RESPONSIBILITIES:
Data and Standards:
JOB CONDITIONS: This position requires the employee to work in an environment where there is a high level of pressure to place household in shelter and housing quickly; there may be times when working conditions include interruptions and interactions with individuals who are angry/upset and/or dealing with mental health and substance use challenges. Extensive use of telephones, computers and related office equipment will be required. Travel between assessment offices and to complete housing inspections will be required and access to reliable transportation is required. The position will require some weekend and evening hours. This position is a mobile position and will work from multiple sites in Seattle. This position requires flexibility and strong organizational skills.