Major Duties and Responsibilities:
Provide treatment and case management for veterans that reside in the Michael’s Place transitional housing program.
- Complete biopsychosocial assessments for residents enrolling in the program
- Work with clients to develop individual service plans outlining treatment services and interventions that will be provided.
- Provide individual therapy/group therapy to assist individuals in processing past trauma, develop coping strategies to mood disturbances, recovering from addiction and building social skills to create community connections.
- Provide advocacy-based information and referral, including life skills, budgeting, jobs/education, crisis intervention and permanent housing search.
- Ensure accuracy and maintenance of all client records, including service notes and outcomes; prepare reports as indicated by contracts. Ensure that proper documentation is maintained in residents' files. Enter data on clients into the local Homeless Management Information System.
- Work with the Veterans Administration and local veterans service organizations to ensure residents have access to needed services.
- Work with outside community providers to make resources available to veterans.
- Assist clients with completing housing applications, and maintain relationship with subsidized and non-subsidized housing providers to assist clients in securing permanent housing.
- Provide transportation for clients as needed/appropriate.
- Ensure that Incident reports are written and given to the program manager for review.
- Enter data into the Homeless Management Information System
Provide staff coverage and assist in day to day operations
- Interview, screen, and select qualified veterans for the program when vacancies arise in coordination with the Veterans Administration.
- In collaboration with other staff, ensure rooms are ready for new residents.
- Mediate disputes between residents.
- Provide on-call staff coverage.
- Administer drug screenings on resident per program guidelines.
- Issue and enforce consequences when necessary for noncompliant residents.
Administrative and General Responsibilities.
- Attend staff meetings, agency trainings, workshops, retreats, and in-service classes as scheduled.
- Maintain accurate record of hours worked and turn in timesheets on schedule.
- Contribute to and support a positive, team-oriented work environment; participate with other staff members in group decision-making process.
- Maintain cleanliness and order of work area.
- Perform other job-related duties as assigned.
Promote the CCS Mission and programs in the community.
- Network with other social service agencies to advocate for the program and clients; be available to educate and advocate in the community.
- Treat clients in a culturally sensitive manner and actively seek to become informed on issues where culturally-determined perceptions may be significant.
This position requires the employee to work in an environment where there may be exposure to blood, bodily fluids, and other potentially infectious material. Other exposures could include cleaning supplies, chemicals involved in pest control, paint and other materials used in building maintenance. Working conditions may include interruptions, extensive computer use at times, and interactions with individuals who are angry and/or dealing with mental health and substance abuse issues.
Physical and Mental Acuity Requirements:
The requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Able to hear telephone rings, phone and face-to-face conversation, doorbells and emergency alarms.
- Able to speak clearly in person and on the telephone.
- Able to hand write legibly.
- Vision that enables one to read normal size print and handwritten notes; and distance and peripheral vision adequate to monitor living spaces and identify concerns that require staff response.
- Mobility/dexterity of hands/arms to enable keying into locked areas as well as using a computer and other office equipment.
- Able to sit for sustained periods of time.
- Able to ascend and descend stairs multiple times daily while conducting home visits in units without elevator access.
- Ability to regularly lift and carry up to 20 pounds and occasionally up to 40 pounds.
- Regularly able to perform duties as assigned.
- Able to make independent decisions and apply sound judgment in performing job duties.