• Housing Specialist

    Job Locations US-WA-Seattle
    Posted Date 3 months ago(5/30/2018 3:54 PM)
    Job ID
    # of Openings
    Homeless Adult Services
    USD $18.37/Hr.
  • Overview

    Program Description:

    Catholic Community Services’ Counseling, Recovery & Wellness (CReW) Program is a licensed community mental health and substance use disorder treatment program and provider of the King County Behavioral Health Organization (BHO). Our program focuses on serving adults with mental illness or co-occurring disorders to help improve individuals’ quality of life. Services are provided in a variety of settings, including client’s homes, permanent supportive housing, transitional housing, homeless shelters and the streets. Our services promote: a collaborative partnership with the person served, the development of opportunities for personal growth, a commitment to community integration, goal-oriented and individualized supports, and satisfaction and success in community living.


    CREW also provides Supportive Housing Services under the Medicaid Transformation Project. Supported Housing Services is a specific intervention for people who, but for the availability of services, do not succeed in housing and who, but for housing do not succeed in services. Supportive housing services help individuals who are homeless or unstably housing live with maximum independence in community-integrated housing. Eligible individuals must be enrolled in Medicaid and have at least one of the following risk factors: chronically homeless, history of frequent and/or lengthy stays in jail, substance abuse or mental health treatment facility, hospital, or other similar facility or from a skilled RN facility, history of frequent adult residential care stays, history of frequent turnover of in-home caregivers, or have a PRISM score of 1.5 or above.


    Position Description:

    The Medicaid Supportive Housing Case Manager works independently and as part of a team to provide ongoing Pre-Tenancy and Tenancy-sustaining services to adults meeting the criteria for supportive housing services under the Medicaid Transformation Project. Work occurs in a variety of settings, including housing sites, shelters, the streets and other community locations. The Medicaid Supportive Housing Case Manager is responsible for upholding a culture of privace and security in a highly confidential work environment and complies with all CCSWW policies and procedures that involve access to and safeguarding of client Protected Health Information. 


    This is a full time, 37.5 hours per week, position and includes full benefits and generous paid time off.  Rate of pay is $18.37-20.44/hour DOQ.


    Primary Duties and Responsibilities

    Pre-tenancy supports

    • Conducting a functional needs assessment identifying the enrollee’s preferences related to housing (e.g., type, location, living alone or with someone else, identifying a roommate, accommodations needed, or other important preferences) and needs for support to maintain community integration (including what type of setting works best for the enrollee), assistance in budgeting for housing/living expenses, assistance in connecting the individual with social services to assist with filling out applications and submitting appropriate documentation in order to obtain sources of income necessary for community living and establishing credit, and in understanding and meeting obligations of tenancy
    • Assisting individuals to connect with social services to help with finding and applying for housing necessary to support the individual in meeting their medical care needs
    • Developing an individualized community integration plan based on the functional needs assessment as part of the overall person-centered plan
    • Identifying and establishing short and long-term measurable goal(s), how goals will be achieved, and how concerns will be addressed
    • Participating in person-centered plan meetings at redetermination and/or revision plan meetings, as needed
    • Providing supports and interventions per the person-centered plan


    Tenancy-sustaining services

    • Providing service-planning support and participating in person-centered plan meetings at redetermination and/or revision plan meetings as needed
    • Coordinating and linking the recipient to services including primary care and health homes; substance use treatment providers; mental health providers; medical, vision, nutritional and dental providers; vocational, education, employment and volunteer supports; hospitals and emergency rooms; probation and parole; crisis services; end of life planning; and other support groups and natural supports
    • Providing entitlement assistance including obtaining documentation, navigating and monitoring the application process, and coordinating with the entitlement agency
    • Assisting with accessing supports to preserve the most independent living, such as individual and family counseling, support groups, and natural supports
    • Providing supports to assist the individual in the development of independent living skills, such as skills coaching, financial counseling and anger management
    • Providing supports to assist the individual in communicating with the landlord and/or property manager regarding the participant’s disability (if authorized and appropriate), detailing accommodations needed, and addressing components of emergency procedures involving the landlord and/or property manager
    • Coordinating with the tenant to review, update and modify his or her housing support and crisis plan on a regular basis to reflect current needs and address existing or recurring housing retention barriers
    • Connecting the individual to training and resources that will assist the individual in being a good tenant and lease compliance, including ongoing support with activities related to household management



    This position requires the employee to work in an environment where there may be exposure to blood, bodily fluids, and other potentially infectious material. Other exposures could include cleaning supplies, chemicals involved in pest control, paint and other materials used in building maintenance. Working conditions may include interruptions, interactions with angry persons, and exposure to computer CRTs.



    The requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    1. Able to hear telephone rings, phone conversation, doorbells, emergency alarms and face-to-face conversation.
    2. Able to speak clearly in person and on the telephone.
    3. Able to hand write legibly.
    4. Vision that enables person to read normal size print and handwritten notes; and distance and peripheral vision than enables person to monitor large space and identify concerns that require staff response.
    5. Mobility/dexterity of hands/arms to enable keying into locked areas as well as using a computer and other office equipment.
    6. Able to sit for sustained periods of time.
    7. Able to walk the entire building and ascend and descend stairs quickly to move from one floor to another in order to respond to emergency situations.
    8. Able to lift, move and/or carry up to 40 pounds.
    9. Regularly able to perform duties as assigned.
    10. Able to make independent decisions and apply sound judgment in performing job duties.




    1. A Bachelor’s Degree in a human/social services field; may also be an Associate’s degree in a relevant field with one year of field experience. May also be a Certified Peer Counselor with one year of field experience.
    2. Knowledge of the social service providers and community resources that are available for consumers.
    3. Registered Washington State Counselor (HIV/AIDS training required).
    4. Proof of negative TB test within past 12 months and ability or test within first six months of employment.
    5. Demonstrable case management experience including problem-solving/issue assessment skills, intervention planning/implementation skills, and/or crisis intervention skills.
    6. Experience working with individuals who are hard to engage and challenging to serve.
    7. Demonstrated sensitivity to sexual minority and cultural diversity issues.
    8. Experience working with homeless populations.
    9. Demonstrable understanding of drug and alcohol issues and harm reduction model.
    10. Demonstrable oral and written communication skills, team-building skills.
    11. Ability to prioritize and complete assigned tasks, accept responsibilities and provide resident treatment/case management, with little supervision.
    12. Ability to commit to developing and safekeeping a workplace that values and supports a culturally diverse work environment that fosters respect, teamwork and excellence.
    13. Ability to assertively outreach and engage individuals who are precontemplative about services, in order to create motivation for change.
    14. Ability to uphold and model the mission, values, and insights of Catholic Housing Services into all aspects of work life and to uphold the mission and values of Noel House Programs.
    15. Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.
    16. Excellent oral and written communication skills.
    17. Basic computer skills with ability to maintain up to date and meticulous records.
    18. Criminal history background checks are required prior to employment.



    1. Knowledge of principles, methods, and procedures of services included under community support services or comparable services meant to support client’s ability to obtain and maintain residence independent community settings.


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