Major Duties and Responsibilities:
1. Provide case management for the individuals that reside in the identified units at Cedar Park Apartments.
- Work with clients to develop individual goal plans. Work with individuals to monitor progress, provide advocacy-based information and referral, including life skills, budgeting, jobs/education, crisis invention and mental health.
- Ensure accuracy and maintenance of all client records, including service notes and outcomes; prepare reports as indicated by contracts.
- Submit monthly reports to contractors and supervisor.
- Interview, screen, and select qualified individuals for the Cedar Park program when vacancies arise in units.
- Provide transportation for clients as needed/appropriate.
- Work with outside community providers to incorporate more services with the Cedar Park program.
- Ensure that Incident reports are written and given to the Division Director for review.
- Assist clients with completing housing applications, and maintain relationship with housing authorities to assist clients in securing other permanent housing as needed.
- Collaborate with service providers to work with clients at Cedar Park Apartments.
2. Promote the CCS Mission, FUSION, and CCS disaster case management in the community.
- Network with other social service agencies to advocate for the program and clients; be available to educate and advocate in the community.
- Treat clients in a culturally sensitive manner and actively seek to become informed on issues where culturally-determined perceptions may be significant.
3. Supervise On-Call staff for interpreter purposes in case management of individuals.
- Coordinate appointments with individuals and On-Call staff to provide interpreter services.
- Monitor On-Call staff to ensure hours do not exceed full-time status.
- Train staff on case management issues.
4. Administrative and General Responsibilities.
- Attend meetings related to this contract.
- Attend staff meetings, workshops, retreats, and in-service classes as scheduled.
- Maintain accurate record of hours worked and turn in timesheets on schedule.
- Contribute to and support a positive, team-oriented work environment; participate with other staff members in group decision-making process.
- Maintain cleanliness and order of work area.
- Perform other job-related duties as assigned.
This position requires the employee to work in an environment where there may be exposure to blood, bodily fluids, and other potentially infectious material. Other exposures could include cleaning supplies, chemicals involved in pest control, paint and other materials used in building maintenance. Working conditions may include interruptions, interactions with angry persons, and exposure to computer CRTs.
Physical and Mental Acuity Demands:
The requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Able to hear telephone rings, phone conversation, doorbells, emergency alarms and face-to-face conversation.
- Able to speak clearly in person and on the telephone.
- Able to hand write legibly.
- Vision that enables person to read normal size print and handwritten notes; and distance and peripheral vision than enables person to monitor living spaces and identify concerns that require staff response.
- Mobility/dexterity of hands/arms to enable keying into locked areas as well as using a computer and other office equipment.
- Able to sit for sustained periods of time.
- Able to walk the entire building and ascend and descend stairs quickly to move from one floor to another in order to respond to emergency situations.
- Ability to lift, move and/or carry up to 40 pounds.
- Regularly able to perform duties as assigned.
- Able to make independent decisions and apply sound judgment in performing job duties.