CCSWW

  • Care Coordinator

    Job Locations US-WA-Seattle
    Posted Date 2 months ago(2 months ago)
    Job ID
    2018-3152
    # of Openings
    1
    Category
    Customer Service/Support
    Min
    USD $21.03/Hr.
  • Overview

    Care Coordinator-African American Elders Program

    Full Time 37.5 hours week

    $21.03-$26.29 DOE

     

    The African American Elders Program serves African-American elders in Central and Southeast Seattle and South King County. The program identifies frail, isolated and hard-to-serve African Americans and assists them in accessing and receiving needed social and health services through ongoing case management, support and referrals. 

     

    Perform comprehensive functional, mental and social assessments in the field; develop and implement care plans for frail African-American elders; develop and maintain relationships with a variety of social and public benefit agencies; develop advocacy and informal resource systems; and maintain case files and program reports. Coordinate a variety of in-home social and health services for individuals with multiple problems via in-home visits, telephone, e-mail and case staffing.

    Responsibilities

    Perform comprehensive functional, mental and social assessments in the field.  

    • Conduct comprehensive assessment face to face in the home.
    • Gather information on client’s functional level, strengths and needs.
    • Conduct mental status exam, falls assessments etc.

    Develop and implement care plans for frail African-American elders.

    • Electronic service summary
    • Coordinate with other service providers and health care providers.
    • Refer to appropriate agencies for care.
    • Provide supportive functions, counseling, technical assistance, crisis intervention and family support.

    Develop and maintain relationships with a variety of social service and public benefit agencies.                                      

    • Schedule informal and formal presentations.
    • Attend inservice trainings, conferences and workshops put on by other agencies.
    • Network with other providers.
    • Send referrals to agencies that serve frail elders.

    Develop advocacy and informal resource systems.                                           

    • Establish relationships with healthcare, social services and public benefit agencies.
    • Build rapport with churches and community groups through outreach.
    • Build positive rapport with clients and families.
    • Attend workshops, conferences and community meetings to network.

    Maintain case files and program reports.                                               

    • Document calls, home visits and all communication in progress notes.
    • Have ability to use standard computer software and electronic mail.
    • Conduct annual comprehensive assessments.
    • Close files when clients are no longer in need of service. 

    Coordinate a variety of in-home social and health services for individuals with multiple problems via in-home visits, telephone, e-mail and case staffing.          

    • Contact and build rapport with medical and health community.
    • Contact and build rapport with elderly clients and family members.
    • Collaborate with churches to support the needs of their members.
    • Access the internet for needed service information.
    • Demonstrated ability to work with a diverse workforce, to include knowledge of culturally relevant services to African-Americans.
    • Exhibit respect when talking with clients and/or visiting client’s home.
    • Collaborate with culturally relevant service providers.
    • Provide culturally relevant information to African American elders.
    • Understand cultural competency.

    Qualifications

    • Bachelors’ degree in social services, Psychology or a related field (or a combination of educational and/or training and/or work experience which provides the ability to perform the work.
    • Master’s Degree Preferred, in Social Work, Psychology, Counseling, Nursing, Sociology, Public Health or related/transferable fields.
    • Three years full time, paid experience providing direct social or mental health services in any human services field.
    • Knowledge of problems confronting non-institutionalized persons, particularly African-Americans at risk.
    • Skill and experience in interviewing, conducting comprehensive assessments, preparing written service plans, monitoring ongoing case managements clients and maintining client records.
    • Knowledge of and working experience with major social, health and government agencies and programs serving elderly persons.
    • Experience assessing medical/mental health needs.
    • Ability to use electronic mail, industry standard computer software (i.e. Word, Excel).
    • Strong written and oral communication skills.
    • Washington State Drivers License and insurance.
    • Ability to pass background check prior to an offer of employment.
    • Demonstrated ability to work with a diverse workforce, to include knowledge of culturally relevant services to African-Americans.
    • Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services
    • Support and contribute to a creative, collaborative and respectful environment that promotes teamwork
    • Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations

    Note to Internal Candidates: HR reviews internal compensation and determines increase based on their experience and also agency internal equity factors.

     

    Catholic Community Services and Catholic Housing Services is an Equal Opportunity Employer

    Please let us know if you need special accommodations to apply or interview for this position.

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