• Care Coordinator

    Job Locations US-WA-Aberdeen
    Posted Date 1 month ago(9/5/2018 6:32 PM)
    Job ID
    # of Openings
    Grays Harbor Mental Health Housing
    USD $19.64/Hr.
  • Overview

    This is a professional position providing innovative therapeutic services to adults in their homes and other community locations. Our creative and effective mental health service interventions include crisis intervention and extended stabilization support as well as long-term, team-based services. Emphasis is on achieving incredible outcomes with individuals by actively partnering with them along with their natural and community services and supports to achieve long term safety and stability in our neighborhoods and communities. Position is full-time with extensive benefits. Schedules are flexible to accommodate client family schedules. Hours may include evenings and weekends.




    • Meet and engage the individual, communicating compassion, support, respect and enthusiasm for them and your role as a helper.
    • Provide and/or arrange necessary crisis response and stabilization services, completing and communicating the safety/crisis plan with individual and others.
    • Prepare the individual for next steps in the intervention (e.g., team development, planning process, natural supports, etc.).
    • Customize helping approaches to fit the individual’s uniqueness, personality, culture and interest.
    • Provide intensive and strength based therapeutic mental health services and supports to adults in the community including: assessing for immediate safety and stabilization needs, treatment plan development, safety and crisis planning, team meeting facilitation, on-going assessment and evaluation of current treatment planning strategies, goals, and outcomes
    • Brainstorm and negotiate strategies that build on individual’s strengths.
    • Consult with clinical supervisor, mental health specialists and others as needed and incorporate recommendations.
    • Meet productivity and documentation standards using collaborative problem solving strategies to ensure complete, accurate and strength based documentation for all individuals served.
    • Respond to crises in a prompt, effective and collaborative manner.
    • Provide and/or facilitate the provision of a range of therapeutic responses that support the overall plan (including individual and family therapies).
    • Utilize family expertise in problem solving around client specific needs.
    • Modify and adjust individual intervention techniques for each situation without changing the direction of the plan.
    • Facilitate others, including a team, to implement the plan from beginning.
    • Reevaluate, modify, and redesign plan based on new information.
    • Inspire confidence in the client about their strengths and ability to transition successfully.
    • Arrange and negotiate a process for ongoing formal and informal services and supports.
    • Create and practice a plan for aftercare supports and response post CCS involvement.
    • Other duties as assigned.

    Crisis Intervention:

    • Provide crisis telephone screening.
    • Ensure services are provided in a setting that provides for the safety of the individual and agency staff members.
    • Remain with the individual in crisis in order to provide stabilization and support until the crisis is resolved or a referral to another service is accomplished.
    • Understand the protocol for requesting a copy of an individual's crisis plan twenty-four hours a day, seven days a week.
    • Resolve the crisis in the least restrictive manner possible.
    • Know and understand the written plan for training, staff back-up, information sharing, and communication for staff members who respond to a crisis in an individual's private home or in a nonpublic setting.
    • Ensure that a staff member responding to a crisis is able to be accompanied by a second trained individual when services are provided in the individual's home or other nonpublic location.
    • Evaluate an individual in crisis, and receive prompt access to information about any history of dangerousness or potential dangerousness on the individual they are being sent to evaluate that is documented in a crisis plan(s) or commitment record(s). This information must be made available without unduly delaying the crisis response.
    • Know and understand the written protocol that allows for the referral of an individual to a voluntary or involuntary treatment facility twenty-four hours a day, seven days a week.
    • Transport the individual in a safe and timely manner, when necessary.
    • Document all crisis response contacts per crisis plan.
    • Crisis telephone support;
    •  Crisis outreach services;
    • Crisis stabilization services;
    • Crisis peer support services; and
    • Emergency involuntary detention services.
    • Respond to crisis calls twenty-four-hours-a-day, seven-days-a week;
    • Assure communication and coordination with the individual's mental health care provider, if indicated and appropriate;
    • Document each telephone crisis response contact made, including:
      • The date, time, and duration of the telephone call;
      • The relationship of the caller to the person in crisis, for example self, family member, or friend;
      • Whether the individual in crisis has a crisis plan; and
      • The outcome of the call, including:
        • Any follow-up contacts made;
        • Any referrals made, including referrals to emergency or other medical services; and
        • The name of the staff person who took the crisis call.




    • Bachelor’s degree in social work, psychological, behavioral sciences or equivalent field.
    • 21 years or older.
    • One year experience serving clients (e.g. mental health, social services, education).
    • Must have reliable transportation, valid driver’s license, and automobile insurance.
    • Agency Affiliated License (HIV/AIDS training required) or applied for within 1st month of employment.
    • Must have an acceptable driving record per CCS’ driving policy (required to provide current driving abstract).
    • First/Aid CPR certified or the ability to become certified within the 1 month of employment.
    • Proof of negative TB test within past 12 months or ability or test within first six months of employment.
    • Applicant must successfully pass required background checks prior to an offer of employment.
    • Ability to work both independently and as a member of a team.
    • Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.
    • Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.

    Preferred Qualifications

    • Masters’ degree in Social services or related field.

    Note to Internal Candidates: HR reviews internal compensation and determines increase based on their experience and also agency internal equity factors


    Catholic Community Services and Catholic Housing Services is an Equal Opportunity Employer.

    Please let us know if you need special accommodations to apply or interview for this position.


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