• Care Coordinator-WISe Program - Skagit Co.

    Job Locations US-WA-Burlington
    Posted Date 2 weeks ago(2 weeks ago)
    Job ID
    # of Openings
    Social Services/Direct Client Services
    USD $19.38/Hr.
  • Overview

    The WISe program provides an integrated and flexible array of strengths-based services and intensive supports to families with children who have serious mental health and other needs.  All services are delivered with the following core values in mind:  safety of the child, family and community, flexible and responsive, family driven; normative, family oriented, strengths based, comprehensive and collaborative, unconditional, individualized and culturally relevant.


    Incumbent is in a professional position providing intensive, community-based therapeutic services to children, youth and families with serious mental health needs.  Incumbent will utilize the Wraparound process to increase safety, stabilize placement and support individuals/families in meeting their identified needs by building a team of natural and formal supports.  Incumbent will participate as a clinical team member, learning and practicing Wraparound principles and processes. Incumbent will participate in crisis management and the on-call rotation.


    Position is F/T, 37.5 hours per week.


    Pay is $19.38 - $20.35/hr. DOE, plus excellent holiday/vacation/ sick pay and health benefits!


    For internal candidates/union positions only: Compensation is set by agreed to language in the Collective Bargaining Agreement between CCSNW & SEIU 1199NW and determined based on experience.


    Note to internal candidates: HR reviews internal compensation and determines increase based on their experience and also agency internal equity factors.




    Universal Job Skills:

    • Communicate role, responsibility and agency philosophy in order to assure mutual respect, confidence and trust with the child and family and other stakeholders.
    • Provide non-judgmental, unconditional support to the child and family.
    • Assess for immediate safety and stabilization needs.
    • Customize helping approaches to fit the family’s uniqueness, personality, culture and interest.
    • Report relevant information to the right people at the right time.
    • Maintain a focus on strengths, needs and creative solutions.
    • Utilize the family’s expertise in problem solving and solution seeking.
    • Work interdependently with others toward common goals.
    • Respond to family’s and children’s needs in a timely fashion.
    • Provide and/or coordinate client transportation as needed.
    • Complete required documentation within established timeframes.
    • Instill hope for the future by communicating and behaving with confidence and reassurance.


    Welcome, Engagement and Assessment:

    • Meet and engage the family communicating compassion, support, respect and enthusiasm for them and your role as a helper.
    • Listen actively to the family and, with them: identify strengths, needs, preferences and goals.
    • Provide and/or arrange necessary crisis response and stabilization services, completing and communicating the safety/crisis plan with family and others.
    • Contact potential team members, including other system partners, to gather their perspective on the family’s strengths and needs and solicit participation and commitment to a team process.
    • Prepare the family for next steps in the intervention (e.g., team development, planning process, natural supports, etc.).
    • Introduce and complete paperwork appropriate to the situation (including assessment instruments, etc.).
    • Analyze and align the family’s position and agency mission using methods of respect, communication and conflict resolution.


    Individualized Service Planning:

    • Facilitate the child and family team to:
    • Identify and prioritize goals and needs.
    • Communicate and translate information in a way that everyone can hear especially the family’s position.
    • Brainstorm and negotiate strategies that build on child and family strengths.
    • Summarize and write up the care plan.
    • Consult with clinical supervisor, mental health specialists and others as needed and incorporate recommendations.

    Implementing Services:

    • Provide direct helping interventions that:
    • Respond to crises in a prompt, effective and collaborative manner.
    • Provide and/or facilitate the provision of a range of therapeutic responses that support the overall care plan.
    • Utilize parent/family expertise in problem solving around specific needs.
    • Modify and adjust individual intervention techniques for each situation without changing the direction of the plan.
    • Partner with the family in order to assist them in utilizing the resources offered by formal and informal sources within their community.
    • Seek assistance and report incidents to the right people at the right time.
    • Facilitate others, including a team, to implement the care plan from beginning to successful outcome:
    • Communicate plan, strategies and role to team members, including involved CCS staff.
    • Consult with, recommend and provide training to team members around specific interventions.
    • Maintain a focus on strengths, needs and creative solutions and inspire others to follow this format in problem solving.
    • Reevaluate, modify, and redesign care plan based on new information.

    Transitioning Services to Natural and Other Community Supports:

    • Inspire confidence in the child, family and other team members about their strengths and ability to transition successfully.
    • Arrange and negotiate a process for ongoing formal and informal services and supports.
    • Create and practice a plan for transition and/or aftercare supports and response and post- Wraparound involvement.


    Access to and protection of PHI:

    • Responsible for upholding a culture of privacy and security in highly confidential work environment (HIPAA covered entity service area).
    • Complies with all CCSWW policies and procedures that involve access to and safeguarding of client Protected Health Information (all forms).

    Other work related duties as assigned:

    Share in on-call rotation for 24-hour response to WISe families.



    • BA degree in social sciences, psychology, mental health or related field.
    • At least two years’ experience in working with youth and families in a social service setting.
    • Ability to work in home and community settings.
    • Must have reliable transportation, valid driver’s license and automobile insurance.
    • Must provide proof of acceptable driving record (Driver’s Abstract-Full Record).
    • Ability and willingness to obtain WA State Agency Affiliate Counselor Certification.
    • CPR/First Aid (Infant/Child/Adult).
    • Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.
    • Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.
    • Support and contribute to a creative, collaborative and respectful environment that promotes teamwork.
    • Criminal History Background Checks are required prior to employment.


    • Two years or more experience in children’s mental health.
    • Basic knowledge of wraparound principles and practice.


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