• Reintegration Housing Case Manager

    Job Locations US-WA-Tacoma
    Posted Date 1 month ago(11/15/2018 2:53 PM)
    Job ID
    # of Openings
    Family Housing Network
    USD $17.16/Hr.
  • Overview

    $17.16 - $21.45 HR/DOE


    Family Housing Network provides a place to live for families experiencing or at risk of homelessness, while helping to build skills that maximize family stability and self-sufficiency. Through FHN the Veteran Homeless Prevention program provides supportive services to Veteran households at imminent risk of homelessness, or who have become homeless within the past 90 days. Homeless Adult Services provides 24/7 services to homeless individuals in Pierce County which includes meals, shelter, community socialization and support services.


    The Reintegration Housing Case Manager is a member of the service team for the Homeless Services division of Catholic Community Services. This position works within the Pierce County Court Resource Center with a specific group of court-involved clients that have been criminally charged and struggle with mental illness. This case manager utilizes assessment tools as well as homeless diversion and rapid rehousing strategies. Diversion is a brief problem-solving intervention that provides a combination of direct services which includes engagement of client resources, landlord/host mediation, connections to mainstream services and resources, and housing placement and/or financial assistance to households as needed. Rapid Rehousing engages these same strategies, on a longer-term basis, including the development of a client-driven Housing Stability Plan.


    Coordinate intakes Employee accomplishes this responsibility by completing the following tasks:


    Coordinate intake schedules of targeted “class members” at at Court Resource Center (CRC) with Greater Lakes Mental Health.

    As schedule allows, provide screening and Coordinated Entry services to non-class members in the CRC.

    Manage workload to prioritize referred class members.


    Assess housing needs using Motivational Interviewing and a progressive Engagement approach.


     Employee accomplishes this responsibility by completing the following tasks:


    • Listen to client’s story and summarize back to them.
    • Identify immediate housing barriers as well as strengths and potential assets and help households brainstorm creative options for housing arrangements using Motivational Interviewing Techniques.
    • Work collaboratively with households to determine steps needed to secure housing.
    • Identify a safe shared housing situation if appropriate.
    • Provide mediation with potential housing resource as needed.


    Develop and Initiate Housing Stability Plan.
    Employee accomplishes this responsibility by completing the following tasks:


    • Document action plan for intervention to resolve housing crisis, use of community and natural resources, and family strengths to create a path to permanent housing stability.
    • Identify and prioritize top housing needs.
    • Provide financial assistance for move-in costs and rent according to grant and program guidelines and protocol.
    • Determine any ongoing financial assistance to be provided as needed based on household’s stated need and program parameters.

    Assist with locating and securing housing.

    Employee accomplishes this responsibility by completing the following tasks:


    • Assist client in finding housing within appropriate parameters (size, location, client affordability, Fair Market Rent).
    • Negotiate with landlord/property manager as needed.
    • Schedule HQS inspection with Pierce County and confirm complete prior to payment or move in.
    • Write purchase orders in a timely manner for rent, deposit, other financial assistance as needed.
    • Acquire other documentation (copy of lease, 990)
    • Provide assessment and data entry.


    Minimum Qualifications

    • Undergraduate degree or 3 years relevant experience. (Appropriate life experience also considered.)
    • Commitment and ability to engage in empathetic, non-judgmental way with people in stressful situations, in order to help the resolve immediate housing crisis.
    • Experience providing services to low-income/no-income households as well as people in crisis.
    • In depth knowledge of local social services and other community resources
    • Culturally competent across serval populations.
    • Ability and willingness to work in a team environment and promote a positive team spirit.
    • Excellent inter-personnel skills including excellent oral and written communication
    • skills
    • Excellent organizational and time management skills
    • Strong computer skills including Microsoft Word and database experience


                Preferred Qualifications

    • Experience working with people involved in the criminal justice system.
    • Experience working with people challenged by mental illness.
    • Bilingual skills (English-Spanish)

    Note to Internal Candidates: HR reviews internal compensation and determines increase based on their experience and also agency internal equity factors.

    Catholic Community Services and Catholic Housing Services is an Equal Opportunity Employer

    Please let us know if you need special accommodations to apply or interview for this position.


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