CCSWW

  • On Call Coordinator

    Job Locations US-WA-Seattle
    Posted Date 1 month ago(10/15/2018 8:57 PM)
    Job ID
    2018-3357
    # of Openings
    1
    Category
    Administrative/Clerical
    Min
    USD $16.23/Hr.
  • Overview

    PROGRAM DESCRIPTION:    

    The Solanus Casey Center (SCC) serves people experiencing homelessness and/or poverty that are looking for resource assistance. SCC is managed by the SCC Coordinator in collaboration with a team of volunteers who welcome visitors, listen to their expressed needs, respect each individual for where they are at, and responds with available resources, including identification and transportation assistance. They assist visitors with internet searches, phone calls, and resource materials; and help provide them with vouchers, bus tickets, and Department of Licensing assistance. SCC is located at St James Cathedral and operates Monday-Thursday 1:00-4:00pm.

     

    The On-Call Coordinator provides backup coverage to the SCC Coordinator and is responsible for managing SCC in the absence of the SCC Coordinator. The On-Call Coordinator also assists with ongoing administrative tasks and data entry.

     

    Pay range for this on call position is $16.23-$17.21/hour DOE.

    Responsibilities

    Promote and model the ministry of presence with all visitors, volunteers and staff.

    1. Welcome and provide hospitality to visitors.
    2. Foster an attitude of support and non-judgment toward visitors, volunteers, and
    3. Maintain an inviting space and treat all visitors with dignity, respect and courtesy.
    4. Foster an environment that supports diversity.

     

    Ensure smooth operations of the Center and provide administrative support.

    1.  Ensure cleanliness and order in all Center areas.
    2. Ensure prompt opening and closing of Center for visitors according to established   schedule.
    3. Secure all records and monetary resources (bus tickets, vouchers, gift certificates).Prepare Accounts Payable requests and daily check record for Accounting. Enter visitor data into database and ensure files are organized and kept confidential.

     

    Center Provide advocacy-based support, information and referral, and crisis intervention to visitors.

     

    1. Maintain updated local resource materials for onsite use.
    2. Oversee disbursement of monetary resources in accordance with SCC budget.
    3. Provide minimal case management for visitors needing longer term services.
    4. Provide crisis intervention to visitors and engage outside emergency personnel as needed.

     Responsible for the team of volunteers on-site before, during and after Center’s open hours.

    1. Ensure all policies and procedures are adhered to by volunteers.
    2. Ensure safety for volunteers and visitors and take the lead during incidents and emergencies.
    3. Supervise and support volunteers while allowing them to work independently with visitors.
    4. Assist volunteers with accessing Center resources and their collaboration with other staff/entities onsite.
    5. Ensure internet/e-mail access for volunteers to assist visitors.

     

    Work collaboratively with St. James Cathedral staff, Catholic Community Services staff, and other stakeholders.

     

    1. Ensure all entities know the Center’s hours and all hours are kept as scheduled.
    2. Ensure all entities are familiar with Center’s Policies and Procedures.
    3. Communicate any changes to all entities.

     

    General Responsibilities:

     

    1. Maintain accurate record of hours worked and turn in timesheets and mileage reimbursement on schedule.
    2. Attend trainings required of employees and staff and supervisory meetings as scheduled.
    3. Contribute to the mission of Catholic Community Services.
    4. Contribute to and support a positive, team-oriented work environment.
    5. Perform other job-related duties as assigned.

    JOB CONDITIONS

    This position requires the employee to work in an environment where there may be exposure to blood, bodily fluids, and other potentially infectious material. Other exposures could include cleaning supplies, chemicals involved in pest control, paint and other materials used in building maintenance, building temperature fluctuations, dust, noise, and odors.

     

    PHYSICAL AND MENTAL ACUITY REQUIREMENTS:

    The requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    1. Able to prioritize multiple tasks, and to work independently and as a team member.
    1. Able to understand and observe safety rules.
    1. Able to ascend and descend stairs quickly to move from one floor to the other in order to respond to emergency situations.
    2. Able to hear telephone rings, face-to-face and phone conversation, door bells, and emergency alarms.
    3. Able to speak clearly in person and on the telephone.
    4. Ability to regularly lift and carry up to 20 pounds and occasionally up to 40 pounds.
    5. Able to hand write legibly.
    6. Able to read normal size print and handwritten log entries.
    7. Able to sit for sustained periods of time.
    8. Mobility/dexterity of hands/arms to enable keying into a unit or other locked area as well as using office equipment.
    9. Regularly able to perform duties as assigned.

    Able to make independent decisions and apply sound judgment in performing job duties.

    Qualifications

    Minimum Qualifications: (Qualifications which applicants must possess to be considered for the position.)

    1. Experience working (paid or volunteer) with people experiencing homelessness.
    2. Understanding of problems homeless people often face, including alcohol and drug abuse, mental illness, disability, domestic violence, and poverty.
    3. Experience with crisis intervention and de-escalation.
    4. Experience working with volunteers.
    5. Good computer skills, including Microsoft Office Suite.
    6. Ability to track a simple budget and work within budget constraints.
    7. Ability to manage confidential information.
    8. Ability and willingness to work a flexible schedule as needed.
    9. Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.
    10. Willingness to learn and work within an environment.
    11. Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.
    12. Criminal history background checks are required prior to employment

     

     

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed