• Business Manager I

    Job Locations US-WA-Seattle
    Posted Date 4 months ago(11/9/2018 8:19 PM)
    Job ID
    # of Openings
    USD $18.37/Hr.
  • Overview

    The Wintonia is a 92 unit SRO community serving very low income adults who are homeless at time of move-in.  Applicants are generally alcohol-dependent and may have co-occurring disorders and/or histories of trauma.  Referrals to the Wintonia are primarily from the Dutch Shisler Sobering Center.   The Wintonia provides permanent supportive housing within a Housing First and Harm Reduction model. 


    The Wintonia team works from a multi-disciplinary approach in which all staff coordinate services to promote housing stability in an environment that honors and respects the dignity of each resident. The Business Manager is responsible for facility operations, bookkeeping, renting of units in compliance with funders, contract monitoring, collectibles and payables.


    The Business Manager plays a key role in the Leadership team by providing resources to residents and staff that support housing stability and longevity.


    Recordkeeping / Bookkeeping

    1. Maintain filing of all resident information and building expenses.
    2. Collect rents, fees and security deposits and properly record in Boston Post.
    3. Process rent payments and make bank deposits.
    4. Code all expenditures and prepare check requests.
    5. Prepare and submit vacancy loss to SHA on a quarterly basis.
    6. Monitor agreements with approved vendors.
    7. With the Wintonia Leadership team, review resident ledgers to address outstanding balances.
    8. Print out reports for write-offs on a quarterly basis and review with the Program Director.
    9. Collect required bids for projects in accordance with Procurement Policies and Procedures.


    Program Leasing and Certifications

    1. Prepare new resident leases and move in paperwork.
    2. Prepare landlord documents, such as 48- hour notices, 3-day notices and 10-day notices.
    3. Conduct special reviews and submit documentation for resident change of income to SHA.
    4. Keep residents informed of any change of income in a timely manner.
    5. Assist residents in re-certifications and documentation of resident rent.
    6. Submit move-in, transfer, recertification and other required documentation to SHA and the CHS Compliance Department in a timely manner.
    7. Complete move outs with SHA and in Boston Post in a timely manner.
    8. Follow landlord-tenant law and consult with attorneys when appropriate.
    9. Observe confidentiality rights of residents and respect their privacy.


    1. Communicate program changes and resident updates through electronic log.
    2. Provide leadership when the Program Director is absent.
    3. Maintain cooperative relationships with neighbors in surrounding community.
    4. Perform other job-related duties as assigned,g., conflict resolution, resident crisis intervention, supportive presence.
    5. As a member of the Wintonia Management Team, perform or authorize welfare checks in accordance with policy and legal landlord/resident limitations.
    6. Participate in annual CNA (capital needs assessment) meetings.
    7. Participate in regularly scheduled meetings, both on- and off-site.
    8. Provide input on eviction and re-housing proceedings.

    Facilities oversight

    1. Schedule unit turns and inspections for occupancy.
    2. Coordinate annual SHA inspections and monthly pest, health and safety inspections of units.
    3. Coordinate monthly unit inspections for any resident needing intense level of support to maintain housing and health quality standards.
    4. Ensure compliance with annual inspections, reports and certifications.
    5. Ensure all pest control abatement and coordinate timely bedbug inspections.


    MINIMUM QUALIFICATIONS: (Qualifications which applicants must possess to be considered for the position.)

    1. Four years of experience working in social services or low-income housing setting (a BA in Human or Social Services plus two years of work experience may substitute for the work requirement)
    2. Two years of experience working within a Housing First/Harm Reduction service delivery model, either in housing or shelter.
    3. Knowledge of the challenges countered by people experiencing homelessness.
    4. Demonstrable skills in addressing mental health, domestic abuse, and substance use disorders, crisis intervention and trauma-informed care.
    5. Ability to communicate effectively, both orally and in writing.
    6. Proficiency in word processing and spreadsheet applications; ability to learn property management software.
    7. Ability to work within the mission, goals and objectives of Catholic Community Services (CCS) and Catholic Housing Services (CHS).
    8. Support and uphold the mission, beliefs and values of CCS and CHS.
    9. Demonstrate the necessary attitudes, knowledge and skills to deliver culturally-competent services and work effectively in multi-cultural situations.



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