• Business Manager

    Job Locations US-WA-Tacoma
    Posted Date 2 weeks ago(11/8/2018 2:18 AM)
    Job ID
    # of Openings
    USD $18.37/Hr.
  • Overview

    Matsusaka Townhomes:


    Matsusaka Townhomes is a Family Property. Our residence provides housing for 25 low-income families and One Common Area Unit. All residents at Matsusaka Townhomes are on a 30% or 50 % of the area’s median income. We have a very nice playground for the kids. Located in Tacoma.


    Emmons Apartments:

    The Emmons Apartments is a Family Property with all units at a 40 % Median Income. There are 22 Units there. We have some set asides for the disabled. It has a fenced in Yard that helps parents monitor their children while they play on the playground. Located in Tacoma.


    Manresa Apartments:

    The Manresa Apartments is a Family Property Located in Lakewood. It has 20 Units between a 30% and 50 % median income. It’s close to the Lakewood Town Center.


    Under supervision of the Program Director, the Business Manager is responsible for assisting with the day-to-day business and administrative operations of three buildings.  This position is a dual position splitting its time between the Matsusaka Townhomes and Emmons Apartments. You will also help manage the Manresa from either two properties because it has no office.


    This is a 30 hour per week position and includes benefits and generous, pro-rated paid time off.  Pay range is $18.37-$20.44 DOQ




    Resident Application:

    1. Prepare and process tenant paperwork once applicant is approved by the screening committee and meet contract obligations and regulations.
    2. Conduct annual re-certifications. Conduct interim re-certifications as needed for tenants. Ensure compliance with all Federal Housing Standards to protect program from any unwarranted fines or audit findings.
    3. Under the direction of the Program Director update Lease including House Rules when determined by changes in the program, landlord tenant laws or funding requirements.

     Rents and Finances:

    1. Collect rents, fees and security deposits and maintain all financial information in the Boston Post database. You must go to the various properties and collect the rent from the rent boxes.
    2. Reconcile with Pierce County and Tacoma Housing Authorities for monthly subsidies and vacancy losses and collect and prepare financial supporting documents and work with the CHS accounting staff to assure a correct audit trail. 
    3. Provide administrative support to the Program Director to assure that program fulfills all grant and contract performance and reporting requirements and supply data for the preparation of funding reports.
    4. Manage and reconcile receipts, prepare all account payables to pay regular monthly bills. Coordinate the purchase of necessary equipment and supplies.


    1. Coordinate the preparation of units for turnover. Notify other staff of upcoming vacancy.
    2. Work with Program Director and residents in creating new resources, awareness and in incorporating resident management into the Business Manager areas of work.
    3. Represent the three properties in service provider meetings or events. Advocate for residents on a continual basis to ensure consistent service from agencies and systems such as DSHS , PCHA and THA.
    4. Other duties as assigned.

     Management Team:

    1. Function as a member of the management team participating in the overall operation of Matsusaka Townhomes, Emmons Apts and Manresa Apts.
    2. Assume responsibility for the operation of the facilities while on-call or in the absence of the Program Director.
    3. Manage crisis situations involving alcohol, mental health and medical services during times when other staff are not in the building or are unavailable.



    This position requires the employee to work in an environment where there may be exposure to blood, bodily fluids, and other potentially infectious material. Other exposures could include cleaning supplies, chemicals involved in pest control, paint and other materials used in building maintenance. Working conditions may include interruptions, working alone, and interactions with angry persons.



    1. One year social service experience
    2. One year administrative and/or office management experience.
    3. Proficiency with computers and ability to learn property management software
    4. Ability to prioritize multiple tasks, be detail-oriented and be flexible.
    5. Strong organizational skills and demonstrated ability to complete necessary documentation follow guidelines and instructions.
    6. Understanding of resident self-management, or willingness to learn.
    7. Ability to work with single adults who may have issues related to domestic violence, abuse, drug addiction, physical and mental health problems.
    8. Ability to commit to developing and safekeeping a workplace that values and supports a culturally diverse work environment.
    9. Ability to work independently as well as in a team environment and working as part of a multidisciplinary program.
    10. Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.
    11. Must be able to attend the weekly house meeting on Wednesdays at 4 pm.
    12. Must have a reliable phone or voicemail service at all times during on-call days (21st – 31st of month)
    13. Criminal history background checks are required prior to employment.



    1. BA in Business or Social or Human Service field
    2. Experience in low-income subsidized housing or property management.
    3. Working knowledge of Seattle Landlord/Tenant Laws.
    4. Experience with Boston Post property management software.

    Valid Washington State Drivers License and meet conditions of agency driving policy.


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