CCSWW

  • Property Assistant

    Job Locations US-WA-Bellingham
    Posted Date 1 month ago(11/12/2018 12:11 PM)
    Job ID
    2018-3428
    # of Openings
    1
    Category
    Housing - Direct Service
  • Overview

    Catholic Housing Services—Bellingham offers affordable housing for low-income households in four downtown Bellingham buildings: Kateri Court, Mt. Baker, Washington Grocery Building and Francis Place. A small percentage of the units are set aside for people with disabilities and some for those coming from homelessness. Francis Place is a Housing First Based Permanent Supportive Housing Building serving formerly homeless individuals.

     

     

    POSITION DESCRIPTION:

    Under supervision of the Program Director, the Property Assistant is responsible for assisting with the day-to-day business and administrative operations at primarily focused on Francis Place which houses formerly homeless individuals and, secondly, our other buildings as needed. This team member is to support supervisors and co-workers with day to day business tasks in addition to working regularly with tenants and case managers, etc.

    Responsibilities

    1. Maintain an accurate, organized task tracking and filing system; assist with basic office duties
    2. Apply a high attention to detail, follow through on all aspects of the position in an accurate and timely manner; communicate clearly the status of tasks with team and partner agencies, as needed
    3. Track and communicate vacancies; assist with full application process through lease signings and orientation; complete certification and subsidy paperwork according to requirements
    4. Provide excellent customer service by responding in a confidential, respectful and timely manner to residents’ (and prospective residents) concerns, complaints and inquiries
    5. Assist in identifying and monitoring residents who may need assistance with housing stability
    6. Assist with both Accounts Payable and Accounts Receivable processes; assist with tracking rent increases, funding and set aside layers for lease up and compliance, etc.
    7. Assist in the preparation of compliance reports, inspections and special projects as needed
    8. Review and report daily log concerns, assist with lease enforcement, legal proceedings, etc. (evictions, drafting and serving legal notices, etc.)
    9. Perform regular unit inspections and building walk throughs and report items needing attention
    10. Promote and foster good relations between all staff members, partner agency staff, vendors, keyholders, etc.
    11. Contribute to and support a positive, team-oriented work environment and attitude; Support all staff in special projects and tasks as needed
    12. Attend meetings with tenants, staff and partner agencies. etc.; complete monthly meetings minutes to share with staff, maintain regular, scheduled office hours as needed

     

    OTHER:

    1. Maintain a calm demeanor in an environment where regular mental health and/or substance use escalations occur
    2. Maintain professional and healthy boundaries with residents
    3. Travel between four downtown buildings as needs arise; cover team members’ duties and cross-train with other positions as needed
    4. Follow Fair Housing Guidelines and Landlord Tenant law
    5. Observe/follow guidelines on confidentiality rights of residents and respect their privacy
    6. Maintain cooperative relationships with businesses in surrounding neighborhood
    7. Contribute to the mission of Catholic Community Services and Catholic Housing Services
    8. Attend all required meetings and trainings and larger community meetings as needed
    9. Perform other job-related duties as assigned

    JOB CONDITIONS:

    This position requires the employee to work in an environment where there may be exposure to blood, bodily fluids, and potentially infectious material and chemicals, dust, noise and odors. Working conditions include frequent interruptions, moving between the four buildings, sharing workspace with colleagues, working alone, working long hours during peak periods, extensive computer use, and interactions with individuals who are angry and/or dealing with mental health and substance abuse issues.

    Qualifications

    MINIMUM QUALIFICATIONS:

    1. Ability to listen and communicate effectively to a diverse group of people in the spirit of compassion
    2. Must be a positive and supportive team player
    3. Ability to prioritize multiple tasks, be detail-oriented and flexible; be able to apply sound judgment in order to make independent decisions as well as work as a team
    4. Strong organizational skills and demonstrated ability to complete necessary documentation, follow guidelines and instructions; ability to complete tasks accurately and in a timely manner
    5. Proficiency with computers and ability to learn property management software
    6. Able to demonstrate commitment to the mission, goals and values of CCS/CHS
    7. Criminal history background checks are required prior to employment

    PREFERRED QUALIFICATIONS:  (Qualifications which are desired in applicants;  however, applications without these qualifications will not necessarily be excluded from consideration if they possess minimum qualifications.)

    1. Experience working in the non-profit sector serving vulnerable populations
    2. Familiarity with government funded housing compliance guidelines.
    3. Experience in low-income subsidized housing or property management.
    4. Working knowledge of Landlord/Tenant Act.
    5. Experience with the tax credit program.
    6. Familiar with Housing First Principles

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