• SSVF Case Manager

    Job Locations US-WA-Kent
    Posted Date 1 month ago(11/13/2018 12:47 PM)
    Job ID
    # of Openings
    Veteran Services
    USD $18.37/Hr.
  • Overview

    Supportive Services for Veteran Families provides Rapid Rehousing Services for Veterans experiencing homelessness.  The focus of the program is to assist Veterans and their families in finding a permanent place to call home.  The program is funded through a grant with the Veterans Administration.


    The Case Manager is a member of the service team for Veterans Services program of Catholic Community Services. This position maintains a caseload of households in the Supportive Services for Veteran Families grant. This includes Outreach activities in the community, completing thorough intakes and eligibility screening with referred clients, assessing housing needs and providing prompt financial assistance as needed for housing costs, and/or assisting clients to secure housing if they are homeless. The case manager actively uses Housing First and progressive engagement while interviewing and working with veteran household. In addition, the case manager enters client data into the Homeless Management Information System (HMIS). In collaboration with the service team, the Case Manager is responsible for developing and implementing client-defined, goal-oriented Housing Stability Plans, assessing the needs of referred households, utilizing VA and community resources to meet identified individual needs with the goal of stabilizing permanent housing in the shortest time possible.

     Major Duties and Responsibilities:

    • Receive referral from Coordinated Entry (CES).
    • Screen for a Rapid Resolution
    • Complete thorough intake with referred clients.
    • Develop and Initiate Housing Stability Plan.
    • Assist with locating and securing housing.
    • Provide data entry.
    • Update and carry out client Housing Stability Plan.
    • Maintain records and reports.
    • Attend weekly Navigator and other meetings as necessary.
    • Navigating Community Resources.
    • Crisis Intervention
    • Team Development
    • Fiscal Management
    • Other duties as assigned.



    Promote the CCS Mission and programs in the community.

    • Network with other social service agencies to advocate for the program and clients; be available to educate and advocate in the community.
    • Treat clients in a culturally sensitive manner and actively seek to become informed on issues where culturally-determined perceptions may be significant.



    • Post-secondary education in a social services field and a minimum of 1 year experience working with individuals and/or families with complex needs.
    • Experience providing services to low-income/no-income households to include knowledge of and ability to access community housing, social, medical, mental, chemical dependency services and other needed resources as appropriate based on client(s) needs.
    • Ability and willingness to work independency as well as in a team environment;
    • Highly motivated self-starter and ability to coordinate multiple projects/tasks simultaneously in a high-pressure environment.
    • Excellent inter-personnel skills including excellent oral and written communication skills;
    • Excellent organizational and time management skills—Ability to maintain accurate, thorough, timely and complete client files.
    • Computer skills including Microsoft Word and database experience.
    • Ability to work with a diverse spectrum of high-need individuals.
    • Reliable personal transportation, valid Washington driver’s license, auto insurance, and an acceptable driving record according to CCS’ driving policy, required to provide current driving abstract.
    • Upon employment, obtain updated tuberculosis test and CPR, First Aid training.
    • Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services
    • Support and contribute to a creative, collaborative and respectful environment that promotes teamwork.
    • Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.


    Preferred Qualifications:

    1. Fluency in second language, preferably Spanish.


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