Family Housing Network provides a place to live for families experiencing or at risk of homelessness, while helping to build skills that maximize family stability and self-sufficiency. Through FHN the Veteran Homeless Prevention program provides supportive services to Veteran households at imminent risk of homelessness, or who have become homeless within the past 90 days. Homeless Adult Services provides 24/7 services to homeless individuals in Pierce County which includes meals, shelter, community socialization and support services.
The Coordinated Entry Case Manager is a member of the service team for the Homeless Services division of Catholic Community Services. This position provides screening and intake of people seeking homeless services, utilizing assessment and prioritization tools as well as homeless diversion strategies. Diversion is a brief emergency intervention that provides a combination of direct services which includes engagement of client resources, landlord/host mediation, connections to mainstream services and resources, and housing placement and/or financial assistance to families as needed. The intended result of Diversion is to identify an alternate safe housing arrangement that removes the immediate need for additional homeless services such as emergency shelter, rapid re-rehousing or transitional housing. Clients without a Diversion option are assessed with a prioritization tool by the Coordinated Entry Case Manager for potential referral to a service provider. (Clients with the highest priority vulnerability and barriers are referred first.)
The Coordinated Entry Case Manager will work directly with individuals and families experiencing homelessness. The successful candidate for this position is energetic and non-judgmental and can actively listen, empathize and facilitate problem-solving with clients toward a stable housing plan, while also helping them navigate community resources. The Coordinated Entry Case Manager seeks to bolster persons’ own ability to think for themselves, weigh and consider options, advocate for their own needs, and ultimately act on their own behalf. The Coordinated Entry Case Manager must also be responsive to emergent housing crises.
Duties include coordinating intakes at multiple community locations with partner agency Associated Ministries, assessing housing needs and providing prompt assistance as needed for housing stability options, and assisting clients to secure housing. The case manager also enters client data into the Homeless Management Information System. In collaboration with the service team, the Case Manager is responsible for developing and tracking client-defined, goal-oriented Housing Stability Plans, assessing the needs of referred households, utilizing community resources to meet identified individual needs with the goal of stabilizing permanent housing in 30 – 60 days. This position works closely with the Case Management Supervisor and provides support as requested with the overall objective to provide outstanding services to families served by Catholic Community Services.
Catholic Community Services and Catholic Housing Services is an Equal Opportunity Employer
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