• Housing Case Manager – Family Unification Program

    Job Locations US-WA-Seattle
    Posted Date 3 months ago(12/10/2018 12:42 PM)
    Job ID
    # of Openings
    Social Services/Direct Client Services
    USD $18.37/Hr.
  • Overview


    The Family Unification Program (FUP) provides housing choice vouchers and housing stability case management to families experiencing homelessness and involvement with Child Protective Services (CPS) in King County. The program assists clients in, accessing housing choice vouchers, locating housing, addressing barriers to renting, and provides advocacy on behalf of clients with landlords. Housing Case Managers should expect to meet with clients at least monthly and possibly more depending on client needs. They will prepare both immediate and long term goals based on the progressive engagement model while providing the support to achieve these goals. They will also work collaboratively with organizational partners and landlords to ensure housing success.


    Case Management

    1. Meet with prospective clients to collect enrollment documentation.
    2. Assess clients for housing needs and develop housing stability plans to address barriers/goals.
    3. Provide life skills training regarding housing location, budgeting, tenant responsibilities, and other housing related skills.
    4. Provide housing location services as needed and advocate on behalf of client with landlords, debtors, and other parties.
    5. Perform outreach to landlords and property managers on behalf of the Rapid Rehousing Program.
    6. Maintain physical case files and database entry in accordance with agency standards.
    7. Work collaboratively with other staff to identify resources and services that can be used to better serve clients.
    8. Provide individualized case management for clients as directed by their stability goals.
    9. Make referrals to employment, mental health and other partner providers as necessary.
    10. Employ crisis management skills where necessary to assist clients in difficult situations.
    11. Manage a case load of 17-20 households in varying stages of the program curriculum.



    1. Adhere to confidentiality guidelines and respect client privacy.
    2. Ensure clients guide housing search preferences and goal setting.
    3. Maintain accurate record of hours worked and submit timesheets on schedule.
    4. Attend required trainings as scheduled.
    5. Participate in staff and supervisory meetings as required.
    6. Participate in agency advocacy on behalf of the people we serve.
    7. Contribute to and support a positive, team-oriented, culturally diverse work environment.
    8. Perform other job-related duties as assigned.


    MINIMUM QUALIFICATIONS: (Qualifications applicant must possess to be considered for the position.)

    1. Bachelor’s degree in social services or a related field
    2. Understanding of issues homeless families often face, including alcohol and drug abuse, mental illness, domestic violence, and long-term homelessness.
    3. Experience working with Child Protective Services and the Department of Children Youth and Families (DCYF)
    4. Excellent written and oral communication skills.
    5. Excellent computer skills, with ability to maintain complex client records.
    6. Valid Washington State driver’s license.
    7. Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.
    8. Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.
    9. Criminal history background checks are required prior to employment. 



    1. Master’s degree or higher in Social Work or a related field.
    2. Fluency in second language that is spoken by a substantial number of King County clients
    3. Proficiency in Microsoft Office Suite and HMIS.


    SUBSTITUTE QUALIFICATIONS: (Qualifications, which may be substituted for minimum qualifications.)

    1. A combination of education/training, and documented knowledge/skills and experience may in some cases substitute for the BA requirement.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed