• Housing Stability Case Manager

    Job Locations US-WA-Tacoma
    Posted Date 2 months ago(6/19/2019 1:34 PM)
    Job ID
    # of Openings
    Nativity House Apartments
    USD $17.76/Hr.
  • Overview

    $17.76 to $22.20 HR/DOE


    Catholic Community Services, Homeless Adult Services (HAS) is the largest provider of adult homeless services in Tacoma, Washington.  Nativity House (NH), a program of HAS, is the central hub to serve homeless adults in the Pierce County region.  It operates 24-hours/7-days a week, offering services (emergency shelter, meals, systematic outreach, Rapid rehousing, Mental Health and Co-Occurring Disorder treatment, Employment Services, Spiritual Support, 50 units of permanent supportive housing, etc.) to meet the basic needs of individuals experiencing chronic homelessness. 


    The Housing Stability Case Manager has primary responsibility to assist with stabilizing the housing for individuals housed in the 50 unites of permanent supportive housing at the Nativity House.  These services include, but are not limited to: housing relocation, eviction prevention, housing search, landlord liaison activities, financial coaching, and housing counseling. This position will work closely with HAS clinical staff, Employment Lab staff and apartment Business Manager to implement supportive strategies aimed at ensuring housing stability permanency for the residents. This position will take a vital role in fulfilling our agency’s goals of safety, stability, and supportive connections.


    • Conduct strengths-based assessment of housing barriers, and work in partnership with clients to develop Housing Stability Plans for maintaining permanent housing.
    • Work in partnership with clients and Employment Specialists to develop strategies and short- and long-term goals for obtaining and maintaining employment for employable adult clients.
    • Provide advocacy-based case-management to clients to support forward progress on goals aligned with their individualized Housing Stability Plans.
    • Conduct financial coaching sessions with clients that includes helping them to understand housing requirements, create and adhere to budgets and build other skills needed for independent living.
    • Assess for need and provide rental, utility or move-in assistance which includes inspection of housing units for HUD habitability standards.
    • Maintain knowledge of landlord/tenant laws, support client adherence to these laws, and assist in addressing landlord compliance issues.
    • Assist residents with accessing resources in the community.
    • Maintain knowledge of Pierce County resources and provide appropriate referrals to address barriers to stable housing and employment (i.e., medical, mental health, chemical dependency, domestic violence, education, immigration, etc.).
    • Coordinate services with other NH staff, including Employment Lab staff, for complementary services or in a co-case management model.
    • Participate in multidisciplinary case staffing meetings as needed to coordinate services for residents on your caseload.
    • Track participant activities and ensure timely and accurate collection of program data as outlined by management team.
    • Collect and input client data into HMIS as required
    • Assist team members with ongoing continuous quality improvement to enhance program operations, including problem solving, helping to develop program systems or procedures, or participating in team workgroups.
    • Other duties as assigned.


    Minimum Qualifications


    • Bachelor degree in Human Services, Social Work or a related field; experience accepted in lieu of degree.
    • Minimum of two years of case management experience working in social work, employment or human services.
    • Detail oriented and can perform organizational duties with a high level of accuracy.
    • Proof of negative TB test within past 12 months.
    • Ability to obtain a CPR/First Aid Certification.
    • Applicant must successfully pass required background checks prior to an offer of employment.
    • Must have reliable transportation, valid driver’s license, and automobile insurance.
    • Must have an acceptable driving record per CCS’ driving policy. (required to provide current driving abstract).
    • Demonstrate ability to manage and educate.
    • Demonstrate quality communication and listening skills.
    • Ability to support and maintain an environment that honors cultural awareness and competency.
    • Ability to support the missions set forth by each program and their parent organizations CCS/CHS as well as the mission of the Catholic Church.
    • Willingness to learn and work well in a team environment.
    • Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.
    • Support and contribute to a creative, collaborative and respectful environment that promotes teamwork.                                                          
    • Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.

    Preferred Qualifications

    • Masters degree in a psychology, social work, or related field.
    • 3-5 years’ experience with individuals experiencing homelessness.
    • Knowledge and experience in Christian ecumenical settings.
    • Experience organizing schedules.

    Note to Internal Candidates: HR reviews internal compensation and determines increase based on their experience and also agency internal equity factors.


    Catholic Community Services and Catholic Housing Services is an Equal Opportunity Employer.

    All protected classes are encouraged to apply.


    Please let us know if you need special accommodations to apply or interview for this position.



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