Program Supervisor will supervise Case Managers, Resident Coordinators and Peer Navigators and the program’s day to day activities. They will be the first-line call/contact in handling Case Management and Resident Coordinator staff and program participant concerns/issues.
This position will also carry a caseload of shelter clients and permanent supportive housing residents. This includes developing and implementing client-directed service plans, assessing the needs of homeless individuals, referring to appropriate resources to meet identified individual needs, coordinating job training resources and assisting with job placements. This will include participation in the development of community and will assist clients in developing a support system. This position helps to assure that best practices are implemented by staff and helps to assure contract compliance and adherence to CCS agency policies and procedures.
24/7 Emergency Response:
Assure client quality care:
Quality Improvement and Reporting:
Other duties and responsibilities as assigned.