• Compliance Specialist - Supportive Services for Veterans Families

    Job Locations US-WA-Seattle
    Posted Date 3 months ago(11/4/2019 7:03 PM)
    Job ID
    # of Openings
    Veteran Services
    USD $21.36/Yr.
  • Overview


    Catholic Community Services operates a Supportive Services for Veterans Families (SSVF) program in King County.  The SSVF program is funded by the Veterans Administration (VA) and provides supportive services for very low-income households transitioning into permanent housing.



    The Contract Compliance Manager will be responsible for ensuring all program compliance in accordance to the Department of Veterans Affairs SSVF Program Guide for local and regional SSVF grant programs, $3 million grant. This position will also be responsible for data quality and accuracy for local and regional Continuum of Care (CoC), Coordinated Entry (CE) and Veteran Operational Leadership Team (VOLT) as well as other local, state, county and federal reporting requirements.  This position will be responsible for interacting with staff located in four (4) different offices throughout King County.


    Audit and Monitoring Management:

    • Develop and implement an internal file audit plan
    • Conduct monthly, quarterly and annual internal client file audits.
    • Maintain 95% audit accuracy
    • Responsible for follow up on internal file audit deficiency corrections
    • Along with the Program Director, develop contract monitoring preparation plan and assist with implantation to ensure all monitoring and audits evaluations are passed with no significant findings.
    • Continually monitor VA Program Guide, Executive Orders, OMB Circulars and regulations for updated contract compliance requirements
    • Update and train staff on any new compliance requirements

    Fiscal Records Management 

    • Monitor and track all supportive service fiscal spending to ensure minimum quarterly draw down percentage milestones are met
    • Create and maintain updated list of ineligible activities allowed in supportive service spending
    • Responsible for ensuring veteran eligibility for Temporary Financial Assistance (TFA), including ensuring all supporting documentation is obtained and maintained throughout enrollment

    Eligibility and Operations Management: 

    • Using the VA issued SSVF Program Guide, develop and implement a process to ensure all eligibility documents are received prior to enrollment into the program for each of the following areas:
      • Individual eligibility
      • Household eligibility
      • Income eligibility
      • Housing status eligibility
      • Recertification of eligibility.
    • Develop and maintain vendor relationships and required documentation including W-9’s, property management agreements, rent reasonableness checklists, bus ticket logs, and other such required paperwork
    • Responsible for distribution and follow up on all SSVF Participate Satisfaction Surveys.

    Training Management: 

    • Develop and implement a required annual training program schedule for 15 SSVF staff on file monitoring and data quality via one-on-one, group classes, webinars, and any other technology available
    • Track all SSVF policy and training updates
    • Develop a plan to ensure all updated policies are implemented and staff is trained in the changes.
    • Maintain updated training records for all staff
    • Conduct quarterly internal audits to ensure compliance with all contact required trainings
    • Develop policies and methods to streamline contract and data quality compliance using available technology and distribute to SSVF team across multiple sites.

    HMIS Management: 

    • Ensure all data maintained in the Homeless Management Information System is updated and accurate.
    • Responsible for developing customized reports for management and staff to ensure contract compliance. 
    • Develop electronic file monitoring worksheets for every client file to be used as a tool for internal audits
    • Run monthly reports to ensure all data complies with contact requirements.
    • Pull, analyze and submit data into monthly repository per contract requirements for Federal, State, County and Local government contract requirements.



    • Bachelor’s Degree or related experience
    • 3 years of experience in contract monitoring, data monitoring, or program management
    • Strong writing skills.
    • Ability to work independently and with a team.
    • Excellent knowledge of Microsoft 365 Programs
    • Significant knowledge of management of federal grants
    • Valid WA State Divers License and ability to qualify as a driver under the agency’s policies.
    • Ability to relate well to staff and residents from a diverse racial, ethnic and/or cultural background.
    • Commitment to developing and safekeeping a workplace, which values and supports a culturally diverse work environment.
    • Ability to travel among work sites
    • Ability to travel for required SSVF trainings
    • Commitment to CCS Mission Statement.


    • Military veteran
    • Experience participating in state and federal audits concerning grants


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