Housing and Essential Needs is a statewide program and Catholic Community Services has contracted with King County to deliver the prevention services locally. HEN provides rental assistance, housing search assistance, transportation assistance, and other needed services to disabled adults who are homeless or at-risk of losing their housing. Approximately 1,700 people receive assistance through the HEN program in King County each month.
The Prevention Case Workers are responsible for all aspects of client services through the HEN program. This includes: client intakes, assessments, setting goals and developing action plans, referrals and coordination with needed services, ensuring client eligibility, data collection and entry, and maintaining client records including funds distributed to landlords.
MAJOR DUTIES AND RESPONSIBLITIES:
Case Work Responsibilities
The Prevention Case Workers are located in the community in various DSHS offices. They work independently with off-site supervision. They are responsible for screening potential HEN clients, verifying eligibility, developing an action plan, and approving payments to landlords and utility companies. Each Prevention Case Worker carries a case load of approximately 220 clients at and time and helps distribute $1 million in state funding to clients each month.
The Prevention Coordinators work with a diverse team of staff who work out of six locations throughout King County. The ability to work independently and communicate with team members remotely is essential. In addition, HEN clients are all disabled adults with challenges related to physical, mental health and substance use.
This position requires the employee to work in an office environment where there is noise from telephones and conversations among employees and clients. Working conditions may include interruptions, and interactions with individuals who are angry and/or dealing with mental health and substance abuse issues. Extensive use of telephones, computers and related office equipment is typical of this position.
PHYSICAL AND MENTAL ACUITY REQUIREMENTS:
The requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Able to hand write legibly.
Able to read normal size print and handwritten notes.
Able to sit for sustained periods of time.
Mobility/dexterity of hands/arms to enable keying into locked areas as well as using office equipment.
Ability to move boxes weighing around 20 lbs. and move boxes of hygiene/cleaning items.
Regularly able to perform duties as assigned.
Able to make independent decisions and apply sound judgment in performing job duties.
MINIMUM QUALIFICATIONS: (Qualifications applicant must possess to be considered for the position.)