• Direct Service Advocate - New Bethlehem (on-call)

    Job Locations US-WA-Kirkland
    Posted Date 3 months ago(11/10/2019 9:00 PM)
    Job ID
    # of Openings
    USD $17.48/Yr.
  • Overview

    This is an on-call position. 


    Program Description

    The New Bethlehem Day Center in Kirkland provides a welcoming and resource-rich daytime destination for families on the East side of King County who are experiencing homelessness. New Bethlehem provides essential services including showers, meals, laundry, onsite case management, and a comprehensive network which works together to return families to stable permanent housing as soon as possible. The program is open 7 days a week 2pm-8pm.



    • Coordinate ongoing operations of the NB:
    • Complete set-up of the room utilized prior to opening.
    • Present a hot meal, beverage, and all amenities.
    • Distribute hygiene items and other donations as available and appropriate.
    • Sort and organize all donations.
    • Welcome individuals as they enter and collect data on the sign-in sheet.
    • Maintain calm and welcoming presence.
    • Clean-up the room after each day of operation. Maintain cleanliness and order in all areas. 

    Participation with service providers:

    • Contact appropriate service providers and coordinate a schedule of their availability.
    • Facilitate and welcome service providers.
    • Post information in an organized manner. Update as necessary. 

    Supervise those visiting the Center:

    • Engage with individuals as appropriate and as welcomed by the individual.
    • Set appropriate boundaries for behavior and utilize de-escalation skills as needed.
    • Enter data into HMIS as required by contract and agency.
    • Assist individuals conducting internet searches for employment, education and housing. 

    Promote CCS Mission Statement in the community:

    • Attend trainings as needed, including agency staff meetings.
    • Welcome visitors from the community, including service providers and funders.
    • Treat all clients in a culturally sensitive manner, assuring the CCS’ commitment to cultural diversity and inclusivity is met.
    • Participate in advocacy efforts.

    Ensure that all required CCS trainings are completed in accordance with CCS policy.


    Other duties and/or special projects as assigned.



    • Six months volunteer or work experience working with homeless or vulnerable populations
    • Sensitivity to homeless people and their situation
    • Work history that demonstrates reliability and dependability
    • Work or volunteer history that demonstrates ability to interact and communicate with others
    • Willingness and ability to make sound judgment without on-site supervision.
    • Applicant must successfully pass required background checks prior to an offer of employment.
    • Ability to work independently in addition to working as a member of a team.
    • Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.
    • Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.



    • AA/AAS degree.


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