Housing and Essential Needs (HEN) program provides case management, rent and utility payments, transportation assistance, and hygiene/cleaning items to nearly 2,000 clients each month in King County. The program operates out of six Department of Social and Health Services (DSHS) offices as well as two Catholic Community Services family centers. The program provides housing and employment counseling to clients who are facing housing instability and/or homelessness. The program also works with funders to pilot innovative strategies to provide rent subsidies targeted at preventing people from losing their housing.
This position provides oversight of all case management and housing stability activities for the program. This involves direct supervision of 9 FTE program staff, and indirectly supports all HEN staff with training, data reports, scheduling and maintenance of client records and data integrity. The Services Manager is responsible for comprehensively understanding the targeted population of the program, handling specific administrative functions, providing support and oversight of the service management team, and serving as part of the integrated leadership team. The Services Manager coordinates client care and housing placement with other internal and external service providers. The position works to leverage Foundational Community Support benefits for HEN clients. This position incorporates direct client service, advocacy and program administration.
Landlord Outreach and Housing Stability
Data Base Management:
HIGHLY DESIRABLE KNOWLEDGE, SKILLS AND ABILITIES.