Case Manager - Housing

Job Locations US-WA-Seattle
Posted Date 3 weeks ago(10/1/2021 11:58 AM)
Job ID
# of Openings
Social Services/Direct Client Services
USD $21.38/Hr.



The Lazarus Center provides 24/7 enhanced shelter and related services for adult men and women age 50 and older, experiencing homelessness.  Our mission is to provide a hospitable and low barrier shelter with a harm reduction model. This is to be done in the spirit of the ministry of presence, which fosters attention to the individual and respect for each person’s unique situation. This shelter is for a population of older people who are vulnerable to the weather, street predators, and illness. These people may be high needs, have serious physical disabilities, chronic and acute mental illness, active chemical dependency and trauma.  The Lazarus Center emphasizes moving people into permanent housing through case management. Case Managers are responsible for providing direct service to the participants by identifying barriers to them reaching the goal of quickly into permanent housing, and working with the participant to overcome those barriers.  Case Managers will foster a team environment among shelter staff and volunteers. CCS is committed to making our services, our agencies and our communities free of the divisive and dehumanizing ravages of racism. We strive for anti-racist programming and practices by supporting racial equity and justice in our daily work.  



The Case Manager provides engagement and support services to people who may use illicit substances, have significant mental or physical health issues, or are part of other stigmatized populations by using a positive, harm reduction approach.   The emphasis is on meeting individuals “where they are at” and providing non-judgmental, non-coercive services and resources to individuals.  The Case Manager will work directly with participants to obtain stabilized permanent housing, and to develop individualized goals for enrichment, stability, wellness and recovery as applicable.   Case Managers will work closely with the Coordinated Entry program and will refer and advocate for participants to obtain appropriate resources and permanent housing.     




  • Work with clients to identify specific barriers that clients are facing to move into appropriate housing, and develop housing goals and action plans with them.
  • Build rapport, provide support and advocate for a diverse range of clients including individuals who are actively using substances and/or are living with significant mental/physical health challenges using harm reduction approaches when applicable.  
  • Perform various assessments (VI-SPDAT, VAT) to determine appropriateness and eligibility for the various housing and service opportunities.
  • Meet with clients on an ongoing basis to ensure that they are making progress on their housing goals.
  • Assist clients in mitigating behaviors that could adversely affect their ability to continue in the program.
  • Assist the clients in getting appropriate documentation needed for housing resources and assist with follow through on all housing opportunities, including, when deemed appropriate by Supervisor, accompanying clients to outside appointments.
  • Advocate for and assist clients to ensure that the type of housing they get connected to will meet the specific needs of the participants.
  • Ensure that clients are nominated for appropriate housing resources (Permanent Supportive Housing, Rapid Rehousing, etc.) through CAPER and CEA or apply for other housing through housing authorities, affordable housing agencies, etc.
  • Develop relationships with landlords for the purpose of placing clients.
  • Provide clients with referrals to other community resources to resolve barriers to housing, and develop and maintain cooperative relationships with current programs providing services for people who are experiencing homelessness, and have significant mental health, physical health or addiction issues.
  • Assist clients in moving into their new housing units as needed, including identifying resources for move in costs, locating resources for furniture and other necessities.
  • Support clients in maintaining housing through outside follow up services.
  • Maintain client records, case notes, and data in HMIS. Additionally, input client information into Teams files for the purpose of coordinating with the Case Manager team for the purpose of making client nominations as opportunities arise. 
  • Contribute to and support a positive, team-oriented work environment; participate with other staff members in group decision-making process.
  • Maintain accurate record of hours worked and turn in timesheets on schedule.
  • Other Duties as assigned.



This position requires the employee to work in an environment where there may be exposure to blood, bodily fluids, and other potentially infectious material.  Other exposures could include cleaning supplies, chemicals involved in pest control, paint and other materials used in building maintenance. Working conditions may include interruptions, working alone, interactions with angry persons, and exposure to computer CRTs.



  • Bachelor’s degree in social work, social services or related field. Relevant work experience may substitute for part of the educational requirement.
  • One to two years’ experience performing work related to housing and/or employment assistance.
  • Must be able to attend monthly staff meeting and weekly case manager meetings.
  • Understanding of problems homeless men and women often face, including alcohol and drug abuse, mental illness, domestic violence, and long-term homelessness.
  • Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.
  • Excellent office computer skills, written and oral communication.
  • Ability to work independently and as a member of a staff team.
  • Must be a self-starter.
  • Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.
  • Willingness to learn and work within a diverse environment.
  • Criminal history background checks are required prior to employment.
  • Driver’s License and clean driving record.
  • Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.
  • Support and contribute to a creative, collaborative and respectful environment that promotes teamwork.
  • Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.
  • Criminal history background checks are required prior to employment.




  • Knowledge of the local subsidized housing and low-rent private housing market.
  • Knowledge of the local labor market and occupational training programs.
  • Experience with chronically homeless adults.
  • Proficiency in Spanish.


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