The Bridge Shelter Program provides 24/7 enhanced shelter and related services for adults experiencing homelessness. Referrals to the program come from King County Coordinated Entry and the Navigation team. Participants are typically people who been identified as high needs adults who are eligible for supportive permanent housing. Many clients have chronic and acute mental illness, active addiction issues, and/or trauma. This is a low-barrier, harm reduction program.
SHARE-WHEEL case management provides case management services at SHARE and WHEEL shelter sites. SHARE shelter participants are typically people with lower levels of needs and can participate in a self-managed program. WHEEL shelter participants are typically women who been identified as high needs clients. Many have chronic and acute mental illness, active addiction issues, and/or trauma. The WHEEL shelter is a low-barrier program.
The Services Manager is responsible for comprehensively understanding the targeted population of the program, handling specific administrative functions, providing support and oversight of the service management team, and serving as the Program Manager in the Program Manager’s absence. This position incorporates direct client service, advocacy and program administration.
The Services Manager is responsible for staff supervision, regular recruitment and hiring of staff, management of volunteers, and supervision of student interns
The Services Manager takes a key role in advocating for increased low barrier harm reduction services and permanent housing opportunities that can accommodate this vulnerable population. This requires managing strong relationships with community leaders and funders.
MAJOR DUTIES AND RESPONSIBLITIES:
Other duties as assigned.