MAJOR DUTIES AND RESPONSIBILITIES:
- Receive and investigate requests for maintenance in apartment units, common areas and the exterior of buildings. Track maintenance work orders and complete maintenance request forms.
- Work in conjunction with Property Manager to make vacant units ready for re-rent within 10 days.
- Perform maintenance repairs, refer to supervisor, or contract with outside vendor. Remedies may be in the form of plumbing, electrical, appliance, carpentry, lock repair/replacement, etc.
Types of repairs includes, but are not limited to, the following:
- Perform interior painting and touch-up exterior painting, as needed.
- Perform necessary sheet rock repairs/texturing.
- Perform minor electrical repairs, such as replacing fixtures and switches.
- Perform minor appliance repairs and/or recommend replacement.
- Perform plumbing repairs, including replacing/repairing toilets and faucets, and auguring drains.
- Re-key locks.
- Follow preventive maintenance programs for equipment and systems, as appropriate and needed.
- Understand the functions of fire control, water and other building systems. Routinely observe these systems to determine that they are working properly and educate other staff members as needed about the functioning of these systems.
- Perform routine grounds maintenance as needed to ensure a pleasant curb appeal. This may consist of sweeping/blowing grounds, picking up garbage, removing graffiti and occasional landscape improvement projects.
- Respond to emergencies i.e., accidents in public areas, plugged toilets, etc.
- Carry pager or cell phone and respond quickly to emergency calls. Take rapid action(s) to solve urgent problems and damage or harm to buildings and/or tenants.
- Notify Property Manager of the need for supplies, equipment or services, to meet routine maintenance, janitorial or grounds needs and for special projects.
Take out garbage and recycling from the Laundry room, common areas, and offices as scheduled or as needed.
- Perform routine janitorial tasks in common areas such as sweeping, dusting, vacuuming, mopping, cleaning furniture/walls/floors, interior and exterior windows.
- Clean common bathrooms according to building standards, refill toilet paper and paper towel dispensers.
- Respond to emergency cleaning needs.
- Track inventory of supplies. Prepare supply orders.
- Prepare cleaning solutions according to manufacturers’ directions.
- Prepare vacated apartments for renting or assist transfers, including:
- Remove trash
- Pack and remove personal belongings
- Clean appliances
- Wash walls, woodwork, blinds, windows and countertops
- Clean bathroom, kitchen and floors utility
- Other duties as assigned and which assure clean, sanitary conditions and a positive image at Program Site.
- Become familiar with landlord/tenant law and the actions that are permissible for landlords.
- Observe/follow guidelines on confidentiality rights of residents and respect their privacy.
- Maintain a customer service approach at all times
- Alert management staff to issues/concerns regarding building or residents that are observed in course of performing duties.
- Be willing and able to be on-call after hours/weekends for emergency security/building related calls.
- Maintain accurate record of hours worked and turn in timesheets on schedule.
- Attend trainings at multiple locations around Northwest Washington as required of employees and staff meetings as scheduled.
- Maintain cooperative relationships with residents/businesses in surrounding neighborhood.
- Contribute to the mission of Catholic Community Services and Catholic Housing Services.
- Contribute to and support a positive, team-oriented work environment.
- Perform other job-related duties as assigned.
This position requires the employee to work in an environment where there may be exposure to blood, bodily fluids, and other potentially infectious material. Other exposures could include cleaning supplies, chemicals involved in pest control, paint and other materials used in building maintenance, building temperature fluctuations, dust, noise, and odors. Other working conditions may include interruptions, working alone, evening or weekend work responding to emergencies, working on-call and interactions with angry persons