Case Manager - SHARE

Job Locations US-WA-Seattle
Posted Date 3 days ago(9/17/2021 12:39 PM)
Job ID
# of Openings
Housing - Direct Service
USD $21.38/Hr.


$21.38/hr + DOE. This is a full time position with medical, dental and vision insurance, and generous paid leave. 



Catholic Community Services has been contracted to provide case management services Women’s Housing, Equality and Enhancement League (WHEEL) and to Seattle Housing and Resource Center. WHEEL Catholic Community Services has been contracted to provide case management services to Seattle Housing and Resource Effort (SHARE).  SHARE operates up to 16 democratically operated, self managed indoor shelters throughout King County, providing a warm, save place for people experiencing homelessness to stay.  Shelters generally open in the evening and participants are expected to leave in the mornings. 


The Case Manager is responsible for providing Case Management service SHARE shelter participants who wish to engage in Case Management to assist in their housing search.    The Case Manager will be responsible for identifying barriers to clients obtaining permanent housing, and connecting clients to resources to assist in overcoming those barriers.  This position will work closely with Catholic Community Services  programs, Regional Access Points and Rapid Rehousing Teams and other local resources to assist participants to be able to apply for and obtain permanent housing.  This position will require working some days and some evenings, typically  Monday through Friday, and will require the ability to travel to individual shelters to meet clients on site.



  • Outreach and engage SHARE shelter participants in Case Management
  • Refer clients to obtain assessments for the Coordinated Entry for All system.
  • Develop client driven goal based plans with timelines that detail client and case manager’s responsibilities to meet agreed upon goals toward obtaining permanent housing. Meet on a continued, ongoing basis to review progress and address any emergent needs as they arise. 
  • Provide referrals and advocate for clients to obtain resources that will reduce barriers and assist clients in obtaining permanent housing. This includes working closely with Catholic Community Service programs and outside agencies.
  • Work with clients to increase stability to insure clients can maintain permanent housing once maintained. This includes developing plans in the areas of job search, increasing income, drug and alcohol issues, physical and mental health, personal development, and other life domains.
  • Assist clients with completing housing applications, and maintain relationship with subsidized and non-subsidized housing providers to assist clients in securing permanent housing.
  • Work closely with SHARE staff and the CCS Program Manager to coordinate site visits, share client success stories and data, and help insure that SHARE values, ethics and business model are understood and complied with. Support strategy, collaboration and coordination between SHARE and CCS to enhance the missions of both agencies and provide the best service possible to our shared participants. 
  • Develop a high degree of proficiency in maintaining HMIS records and case notes using the CCS program participant database.
  • Maintain program participant files according to Quality Assurance standards, insuring that all necessary documentation is included and filled out appropriately.
  • Conduct quarterly reviews of program participant files, case notes and HMIS data quality with Program Manager.
  • Treat program participants in a culturally sensitive manner and actively seek to become informed on issues where culturally-determined perceptions might be different.



  • Bachelor’s degree in social services or four years equivalent experience.
  • Two years direct experience with homeless and/or at-risk populations.
  • Ability to work with culturally diverse clients.
  • Ability to work independently and with a team.
  • Computer skills and ability to learn and use CCS client database system.
  • Commitment to CCS’s Mission
  • Valid WA State Drivers License and auto insurance, ability to meet CCS Driving Policy requirements, and access to a vehicle to be able to achieve required on-site shelter visits.
  • Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.
  • Support and contribute to a creative, collaborative and respectful environment that promotes teamwork.
  • Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.
  • Criminal history background checks are required prior to employment.



  • Fluency in a second language spoken by client target group.


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