Rapid Rehousing Case Manager

Job Locations US-WA-Tacoma
Posted Date 4 months ago(6/3/2021 1:04 PM)
Job ID
# of Openings
Family Housing Network
USD $19.97/Hr.


$19.97 - $24.94 HR/DOE


Family Housing Network provides a place to live for families experiencing or at risk of homelessness, while helping to build skills that maximize family stability and self-sufficiency. Through FHN the Veteran Homeless Prevention program provides supportive services to Veteran households at imminent risk of homelessness, or who have become homeless within the past 90 days. Homeless Adult Services provides 24/7 services to homeless individuals in Pierce County which includes meals, shelter, community socialization and support services.


The Rapid Re-Housing Case Manager is a member of the Rapid Re-Housing service team for the Family Housing Network, a program of Catholic Community Services. This position maintains a caseload of households in the Pierce County Collaborative Rapid Re-housing program.  This includes receiving referrals from Coordinated Entry (CES), assessing housing needs, providing prompt financial assistance as needed for housing costs, and assisting clients to secure housing. The case manager actively uses Housing First and progressive engagement while interviewing and working with client household. In addition, the case manager will enter client data into the Homeless Management Information System.  In collaboration with the service team, the Case Manager is responsible for developing and implementing client-defined, goal-oriented Housing Stability Plans, assessing the needs of referred households, utilizing community resources to meet identified individual needs with the goal of stabilizing permanent housing in the shortest time possible. This position works closely with the Veteran & RRH Supervisor and provides support as requested with the overall objective to provide outstanding case management to families served by Catholic Community Services.  In addition, this position is asked to participate in the on-call rotation for the FHN family shelter program.



  • Receive referral from Coordinated Entry (CES).
  • Complete thorough intake with referred clients.
  • Develop and Initiate Housing Stability Plan.
  • Assist with locating and securing housing.
  • Provide data entry.
  • Update and carry out client Housing Stability Plan.
  • Maintain records and reports.
  • Attend meetings as necessary and represent CCS/FHN Rapid Re-housing Program.
  • Navigating Community Resources.
  • Crisis Intervention
  • Team Development
  • Fiscal Management
  • Other duties as assigned.


Minimum Qualifications

  • Post-secondary education in a social services field and a minimum of 1 year experience working with individuals and/or families with complex needs.
  • Experience providing services to low-income/no-income households to include knowledge of and ability to access community housing, social, medical, mental, chemical dependency services and other needed resources as appropriate based on client(s) needs.
  • Ability and willingness to work independency as well as in a team environment;
  • Highly motivated self-starter and ability to coordinate multiple projects/tasks simultaneously in a high-pressure environment.
  • Excellent inter-personnel skills including excellent oral and written communication skills;
  • Excellent organizational and time management skills—Ability to maintain accurate, thorough, timely and complete client files.
  • Computer skills including Microsoft Word and database experience.
  • Ability to work with a diverse spectrum of high-need individuals.
  • Reliable personal transportation, valid Washington driver’s license, auto insurance, and an acceptable driving record according to CCS’ driving policy, required to provide current driving abstract.
  • Upon employment, obtain updated tuberculosis test and CPR, First Aid training.
  • Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services
  • Support and contribute to a creative, collaborative and respectful environment that promotes teamwork.
  • Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.


Preferred Qualifications

  • Knowledge of local social services and other community resources.
  • Experience with housing location, landlord/tenant mediation.
  • Bilingual skills (English-Spanish).


Note to Internal Candidates: HR reviews internal compensation and determines increase based on their experience and also agency internal equity factors.


Catholic Community Services and Catholic Housing Services is an Equal Opportunity Employer

Please let us know if you need special accommodations to apply or interview for this position.


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