Housing Case Manager - PSH-Whatcom Co. (Fulltime, 37.5hrs/per week)

Job Locations US-WA-Bellingham
Posted Date 3 months ago(6/8/2021 7:34 PM)
Job ID
# of Openings
Housing - Direct Service
USD $17.85/Hr.


CCS/NW is currently offering a $500 hiring bonus to fill these F/T Housing Case Manager positions, until positions are filled.


Hiring Bonus Criteria: $250 on first paycheck and $250 upon successful completion of a 90-day New Hire Introductory Period.


The Permanent Supportive Housing Programs provide permanent housing to chronically homeless individuals. Incumbent is responsible for working closely with clients, program staff and other community providers to support these individuals as they transition from homelessness to safe, secure, long-term housing.

Full-time, 37.5 hours per week.  (2 - F/T positions open)


Starting Salary/Hourly Rate: $17.85 - $18.74 per hour DOE, plus excellent holiday/ vacation/ sick pay and health benefits!


For internal candidates/union positions only: Compensation is set by agreed to language in the Collective Bargaining Agreement between CCSNW & SEIU 1199NW and determined based on experience.



  • Participate in the eligibility process with the Associate Director of Housing as needed or required:
    • Conduct face-to-face interview with residents, assess needs in different life domains and develop the initial service plan defining client needs and services to be provided.
    • Monitor participation in other community programs in conjunction with the overall service plan.
    • Facilitate contact and appointments for community resources, financial assistance, medical care, social services, and any other needed services.
  • Maintain a client record that documents progress toward self-sufficiency completion of care plans for each assigned resident.
  • Provide case management services as outlined in clients individualized service plans.
  • Provides transportation to clients as needed.
  • Provide advocacy activities with community service providers to assist the resident in achieving the goals of a service plan, particularly as related to education and/or employment.
  • Work with property management staff to support housing rules and responsibilities for the residents.
  • Attend community and other program related meetings as required.
  • Perform other work-related duties as assigned.

IRIS/HMIS – Incumbent is expected to develop proficiency in maintaining accurate client records in IRIS/HMIS, the client tracking software application used by programs throughout the agency.  Proficiency includes entry of data into the client record, the editing of information as needed, and the printing of reports within IRIS/HMIS.



  • BA in social services or related field + direct service experience in case management or related duties OR 4 years direct service experience in case management or related duties.
  • Knowledge of Substance Use Disorders, signs and symptoms.
  • Ability to work with and/or knowledge of working with chronically homeless.
  • Reliable transportation, WA State Driver’s License & proof of current automobile insurance.
  • Proof of acceptable driving record (Driving Abstract-Complete driving record).
  • Requires the ability to establish and maintain effective working relationships with staff, Community partners and professionals.
  • Requires time management and interpersonal skills.
  • Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.
  • Support and contribute to a creative, collaborative and respectful environment that promotes teamwork.
  • Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.
  • Criminal History Background Checks are required prior to employment.


  • Experience working with persons living with mental illness.
  • Experience working with persons experiencing chronic homelessness.
  • Experience working with persons struggling with problematic substance use.
  • Bilingual in English/Spanish.


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