MAJOR DUTIES AND RESPONSIBILITES:
- Provide evening staff coverage for emergencies and other situations that require immediate attention, and to assist residents as needed.
- Monitor the entrance and exit of program participants to and from the property, looking for issues that could compromise the safety and well-being of participants, and insuring only authorized people enter the building.
- Assess any incidents or behaviors related to the consumption of drugs or alcohol, issues related to the mental health of participants, or any incident involving threatening or inappropriate behavior and decide what appropriate actions to take to insure the safety of all parties involved.
- Mediate incidents or disagreements between residents when necessary.
- Perform routine security/safety rounds around the interior and exterior of the building.
- Perform janitorial duties.
- Perform weekly deep cleaning duties in the kitchen area.
- Ensure all plumbing and electrical fixtures are working properly in all bathrooms and in the laundry room.
- Wash/dry any linens and/or house rags that have accumulated during the week.
- Supervise resident activities at the house:
- Model appropriate life skills.
- Provide crisis intervention and conflict mediation.
- Maintain resident files and daily log.
- Monitor residents’ activities during on-duty hours.
- Conduct room checks as needed.
- Enforce policies and procedures, adhering to program and CCS guidelines.
- Maintain cleanliness and order in all areas.
- Assist in preparing vacant bedrooms for new tenants.
- Assist with office support services.
- Work to foster an attitude of support and safety for residents by communicating and enforcing program procedures and policies.
- Assist Live-In Veterans’ Advocate in ensuring completion of daily chores. Provide instruction to residents when appropriate.
- Collect UA from resident per program guidelines.
- Issue and enforce consequences when necessary for noncompliant residents.
- Perform monthly emergency and exit light inspections and fire extinguisher checks. Maintain logs showing that these inspections have been completed.
- Assist outside scheduled volunteers, VA and CCS staff, and outside care providers who visit and provide support to participants.
- Promote CCS Mission Statement and Michael’s Place in the community:
- Attend trainings as needed, including agency staff meetings and liaison with other program team members.
- Welcome visitors from the community, including service providers and funders.
- Treat all clients in a culturally sensitive manner, assuring the CCS’ commitment to cultural diversity and inclusivity is met.
- Ensure that all required CCS trainings are completed in accordance with CCS policy.
- Other duties and/or special projects as assigned.
This position requires the employee to work in an environment where there may be exposure to blood, bodily fluids, and other potentially infectious material. Other exposures could include cleaning supplies, bedbugs, chemicals involved in pest control, paint and other materials used in building maintenance, building temperature fluctuations, dust, noise, and odors. Working conditions include interruptions, crisis response, and regular interactions with individuals who are dealing with issues of chemical dependency and/or mental illness, or are experiencing anger or frustration.
PHYSICAL AND MENTAL ACUITY DEMANDS:
The requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Able to hear telephone rings, phone conversation and face-to-face conversation, door bells and emergency alarms.
- Able to speak clearly in person and on the telephone.
- Able to hand write legibly.
- Vision that enables person to read normal size print and handwritten notes; and distance and peripheral vision than enables person to monitor living spaces and identify concerns that require staff response.
- Able to sit for sustained periods of time.
- Able to walk the entire building and ascend and descend stairs quickly to move from one floor to another in order to respond to emergency situations.
- Mobility/dexterity of hands/arms to enable keying into a unit or other locked area as well as using computers and other office equipment.
- Ability to prioritize multiple tasks, and to work independently and as a team member.
- Ability to regularly lift and carry up to 20 pounds and occasionally up to 40 pounds.
- Regularly able to perform duties as assigned.
- Able to make independent decisions and apply sound judgment in performing job duties.