Division Director

Job Locations US-WA-Seattle
Posted Date 3 days ago(9/17/2021 12:09 PM)
Job ID
# of Openings



In the midst of the COVID-19 pandemic, CCS shifted shelter services to focus on 24 hour low-barrier shelter, with private spaces for individuals and families.  The shift away from congregate shelter created growth opportunities for the expansion of shelter services into new locations where we are able to provide a deeper levels of service, with the goal of quickly ending the crisis of homelessness by finding an appropriate housing match based on each household’s unique circumstance.  The Division Director will provide leadership to several shelter programs, and will specifically bring leadership across CCS King County around issues related to family homelessness. 



The Division Director is responsible for the management of several shelter programs including: New Bethlehem Place, New Bethlehem Day Center, Sacred Heart Shelter, The Inn Shelter, and Bunny Wilburn Home Shelter and Referral Center. In addition this position will be provide leadership around family homelessness, including best practices in low-barrier family shelter, responding to domestic violence in shelters, mandatory reporting to CPS, knowledge of rights under McKinney Vento, and other relevant topics.  The Division Director takes a lead role in exploring new program opportunities for families experiencing homelessness.  This requires managing many relationships with fundraising groups, community leaders and funders. 


The Division Director is responsible for staff supervision, preparing and managing program budgets, preparing funding applications, maintaining relationships with contract monitors, being the staff liaison to fundraising groups, local advocacy, and ensuring the upkeep of shelter facilities. This position manages approximately $5 million of funding annually.





This position is responsible for providing leadership on homelessness in King County.  This includes managing the service provision of shelter services and new program development.  This position steers the mission and vision for family homelessness services in CCS King County. The Division Director takes initiative in programming decisions.


  • Responsible for the oversight of hiring and supervising all program staff (case managers, on-call staff and volunteers).
  • Direct supervision of the New Bethlehem Program Director, the Sacred Heart Program Director, the Inn Program Director, and the Bunny Wilburn Home Program Director.
  • Responsible for ensuring staff attend required trainings.
  • Ensure client records meet agency and contract standards.


Fiscal Management:

The Division Director is responsible for the fiscal health of the named homeless service programs.  This includes oversight of budget management, grant writing, and government contracts.


  • In coordination with Program Directors, prepare and monitor separate budgets for programs for approximately $5 million of annual funding across the programs. This includes federal, state, county and local government funds which are subject to audit. 
  • Monitor government contracts. Assist programs with record keeping and audit preparation.
  • Manage and enter data on residents into the agency database and the local Homeless Management Information System. Produce detailed quarterly and annual demographic and service reports for several funders.
  • Prepare annual state reports using WBARS.
  • Write applications for funding including government, foundation and private sources.
  • Make individual and group solicitations to community groups.
  • Responsible for approval of purchasing and maintenance of buildings owned by CCS (New Bethlehem, Bunny Wilburn Home), buildings owned by our partner agency CHS (The Inn Shelter), and buildings operated in partnership with churches (Sacred Heart Shelter).


Program and Community Development:

This position represents CCS King County in the family homelessness community.  This includes managing relationships with multiple local funders, community leaders, and advocacy groups. The Division Director takes an active role in advocating for services with local, county and state funders.


  • Take a lead role in King County committees related to Family Homelessness.
  • Work with agency leadership to collaborate on agency initiatives related to family homelessness across programming.
  • Partner with local funders to develop new program opportunities for families experiencing homelessness.
  • Attend weekly meetings of the Women’s Shelter providers in order to provide support to the Women’s Referral Center run out of the Bunny Wilburn home shelter.
  • Represent the agency to the local coalitions and planning groups.
  • Work to increase client involvement in advocacy.


  • Oversee regularly scheduled maintenance of buildings, vehicles and equipment.
  • Handle emergency and facility issues.
  • In partnership with Program Directors, develop and regularly update emergency plans for programs.
  • Other duties as assigned.


This position requires the employee to work in an environment where there may be exposure to blood, bodily fluids, and other potentially infectious material.  Other exposures could include cleaning supplies, chemicals involved in pest control, paint and other materials used in building maintenance, building temperature fluctuations, dust, noise, and odors. 


MINIMUM QUALIFICATIONS: (Qualifications applicant must possess to be considered for the position.)

  • Bachelor's degree in social services or a related field, or commensurate experience in social services.
  • At least two years of experience in direct provision of social services, preferably with homeless people.
  • Strong working knowledge of best practices around responding to domestic violence.
  • Four years of supervisory experience.
  • Minimum 4 years of program management experience that includes budget development, strategic planning. Understanding of problems homeless people often face, including alcohol and drug abuse, mental illness, domestic violence, and long-term homelessness.
  • Excellent written and oral communication.
  • Good office computer skills, with ability to maintain complex client records and produce flyers and informational materials.
  • Commitment to working within the mission, goals and objective of Catholic Community Services.
  • Valid Washington State Drivers License and meet conditions of agency driving policy


  • Master’s degree in Social Work or a related field.
  • Experience in social service administration and supervision.
  • Fluency in Spanish


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