Family Outreach Mental Health Professional (Clinician II) - CReW

Job Locations US-WA-Seattle
Posted Date 3 days ago(9/17/2021 12:26 PM)
Job ID
# of Openings
Behavioral Health
USD $29.98/Hr.


Position Title: Family Outreach Mental Health Professional

Reports to: CReW Outreach Program Manager

Location of Position: Office in Federal Way, travel throughout King County



Catholic Community Services’ Counseling, Recovery & Wellness (CReW) Program is a licensed community mental health and substance use treatment program and provider of the King County Integrated Care Network (KC-ICN). Our collaborative team focuses on serving adults with mental illness and/or substance use disorders to help improve the quality of life for our clients and our great community. Services offered utilize Harm Reduction and Recovery principles, with an emphasis on building relationships with the persons served as the first step towards lasting engagement in treatment. Services are provided in a variety of settings, including homeless shelters, streets, community courts, and staff offices. Program referrals are made by many sources, including homeless service providers, first responders, mobile crisis teams, or jail and hospital release planners.  CReW is committed to creating a welcoming and inclusive workplace and is proud to be an equal opportunity employer. Candidates from all walks of life are strongly encouraged to apply.



The Family Outreach Mental Health Professional position is a collaboration between CReW and the Health Care for the Homeless Network to provide outreach, engagement, and linkages to families that are experiencing homelessness and have behavioral health challenges throughout King County. This position offers brief risk intervention treatment to identify strengths and needs of families and individuals. This work may include short term counseling support, behavioral interventions, case management, referrals and information, and care coordination across multiple systems including primary care, behavioral health, child welfare, immigration services, and housing systems. This position operates both independently and as part of multiple teams and so requires strong interpersonal relationship and communication skills, insight and awareness of personal safety, creative thinking, multi-tasking and conflict resolution skills.



Work includes flexibility in work hours and does not include on-call responsibilities.

Licensure supervision for LMHC, LMFT, or LICSW is available for interested and eligible employees.

As a full-time position (37.5hrs/week), employees are eligible for medical, dental & vision insurance coverage, pension and 403(b) plans. CCS also offers optional enrollment in supplemental cancer insurance, hospitalization and critical illness insurance. Employees accrue generous amounts of sick time and paid vacation, in addition to 13 paid holidays annually.





  1. Provide effective outreach services to families in shelters and day centers, through:

  • Going to family shelters and day centers to make contact with individuals and families and offering services.
  • Making repeated contacts, developing relationships with individuals and families in order to assess their service needs and responding with appropriate referrals and linkages to resources.
  • Utilizing an approach based in a recovery and strengths-based model to help individuals and families set long-term and short-term goals, and to convey messages of hope to individuals and team members that changes for individuals are possible.
  • Helping individuals and families to reduce barriers to obtaining housing and providing direct support to access community resources such as personal identification, shelter, housing, entitlements, medical care, behavioral health treatment, etc.
  • Referring eligible individuals and families to more intensive case management or treatment programs when indicated, accepted and appropriate based on presenting behaviors, symptoms, strengths, needs and challenges.
  • Developing and maintaining productive relationships with all community partners, including other outreach, basic-need and shelter programs through timely and effective communication and participation in all required meetings and activities in order to prevent duplication of services and promote effective collaboration and access to resources.
  • Advocating for individuals and families living in shelters with a wide variety of other service providers.
  • Identifying gaps and barriers in available community resources and advocate for systemic changes to improve quality and coordination of community services.

  2. Provide Behavioral Health Screening and Assessment through:

  • Conducting brief screenings to measure for behavioral health concerns such as the PHQ-9, GAD-7, or PCL-C to identify need for referrals.
  • Completing initial intake assessments with adults or youth if requested and as needed to bridge gaps in accessing outpatient treatment with appropriate treatment programs. Assessments utilize DSM-5 diagnoses and functional assessments, potentially utilizing CANs and CA/LOCUS tools.
  • Offering crisis intervention to urgent and emergent family needs through utilization of non-violent de-escalation techniques.
  • Engaging in suicide risk assessments and safety planning for individuals and family at high risk of harm to self or others, making appropriate referrals to higher level of care or emergency services when needed.
  • Consulting with internal and external site partners about best practices and interventions for individuals and families struggling with behavioral health conditions.
  • Participate in psychiatric consultation, staffing and supervision for individuals with need for psychiatric medication monitoring. Communicate progress and concerns to the appropriate co-workers which may include a registered nurse and psychiatric practitioner.
  • Offering consultation to other shelter and day center staff or community partners on appropriate interventions, considerations or responses based on families’ presenting behaviors, strengths and needs.

  3. Represent the CReW program and Catholic Community Services to community stakeholders using effective communication and strategic partnerships to best leverage the program’s strengths and contribute to the success of the program.

  •  Attend CReW staff meetings weekly and other meetings and clinical trainings as required.
  •  Document services provided using clear, accurate and well-organized notes in an electronic health record system.
  •  Track all expenses and mileages accurately, effectively and in a timely manner.
  •  Seek assistance and report incidents to the right people at the right time.
  •  Be able to organize weekly schedule, prioritize tasks, follow through on given assignments, demonstrate reliability in appointments with individuals, and accurately show documentation that work was done and completed within expected time frame
  • Additional duties as assigned.




COVID Statement: Due to the nature to engage individuals who are living in homelessness, some field based and site based work is required. CCS provides various levels of Personal Protective Equipment (PPE) to staff and to clients. CCS requires that all staff and clients follow safety protocols around masking, distancing and sanitation as directed by local and state governments as well as recommended Public Health guidance.

This position requires the employee to work in an environment where there may be exposure to blood, bodily fluids, and other potentially infectious material. Other exposures could include cleaning supplies, chemicals involved in pest control, paint and other materials used in building maintenance. Working conditions may include interruptions, interactions with angry persons, and exposure to computers.




Minimum Qualifications

  • Mental Health Professional (or eligibility), per WAC requirement, which includes a Master’s degree in Social Work, Psychology, Counseling, OR a Master’s degree relevant social service field with two years of clinical experience.
  • Current Agency Affiliated Counselor Registration from WA DOH, or higher credential, or eligibility for approval within 60 days from hire.
  • 1+ experience in work related to homeless services for individual/families with mental health conditions or substance use disorders.
  • Pass background check through Washington State Patrol.
  • Availability to work flexible hours (evenings or early mornings may be needed).
  • Proof of negative TB test within past 12 months or ability to complete within 6 months of hire.
  • Active Washington State Driver’s License with reliable transportation and proof of insurance coverage.
  • Demonstrated clinical engagement skills which are influenced by principles of Motivational Interviewing, Harm Reduction, and Trauma Informed Care.
  • Ability to prioritize workload and responsibilities in timely and efficient manner both independently and in consultation with supervisor.
  • Ability to establish and maintain effective working relationships with staff, clients, and outside contacts from a wide variety of ethnic, socioeconomic and cultural backgrounds
  • Excellent oral and written communication skills.
  • Basic computer skills with ability to maintain up to date and organized records.
  • Demonstrate the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.
  • Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.
  • Support and contribute to a creative, collaborative and respectful environment that promotes teamwork.
  • Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.
  • Criminal history background checks are required prior to employment.



­­­­­­­­­­­­­­­­­Preferred Qualifications
  • Experience working with homeless families and youth.
  • Substance Use Disorder Professional or Trainee (SUDP/T) credential from WA State Department of Health (formerly CDP/T).


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