FBH Healthcare Operations Assistant II

Job Locations US-OR-Portland
Posted Date 4 days ago(9/16/2021 6:09 PM)
Job ID
# of Openings
USD $20.54/Hr.





Catholic Community Services, Family Behavioral Health is looking for an Operations Assistant II to join our professional team. 


We are a values-driven organization, providing family-oriented behavioral health care for children, youth and families, provided primarily in their own home and community. Our enthusiastic clinical teams provide whatever is needed to help children and youth remain safely in their own home with their family, restoring hope, providing intense mental health services and supports, and helping to strengthen the family unity. With sites located in throughout Western Washington and Portland Oregon, we offer comprehensive intensive, Wrap-around mental health services to a diverse population for youth and families. We employ almost 600 energetic and compassionate employees.


Compassion Diversity Strength-Based-Approach Social-Justice & Our Staff!



  • Excellent starting payrate of: $20.54 per hour
  • Other pay incentives may be provided throughout the year!


  • 11 paid holidays; plus 2 personal holidays each year!
  • 15 days’ vacation (to start) and 12 sick-days per year!
  • Medical
  • Dental
  • Vision Insurance
  • Life Insurance
  • Retirement Plans: 403-B Employee Savings Plan and an Employer Contribution Pension

Training and Supervision:

  • Daily and weekly supervision and support, as needed.

This position is responsible for assisting the Family Behavioral Health site with the operations and service support necessary for smooth functioning of our site including general office management, administrative assistance, quality data entry and medical record management. The Operations Assistant II performs administrative and office support activities for multiple services areas and service contracts including providing administrative support for key system and site leadership positions.   




Duties include triaging telephone calls, receiving and directing site visitors, word processing and/or data input, creating spreadsheets and presentations using Outlook, Word, Excel and PowerPoint, and ensuring documentation is filed correctly.  Strong communication skills are required.   This position requires an individual who is efficient and comfortable being an active team leader and member of a team. The ability to multi-task, while maintaining complex schedules and managing administrative support duties, is also essential in this position. The Operations Assistant II should demonstrate resourcefulness, be a good problem solver and have strong organizational skills.   This position requires a steady completion of assigned essential duties in a timely manner to be successful and must demonstrate the ability to prioritize work assignments based upon FBH site priorities.  This position should have a higher level of proficiency utilizing MS Office applications with the willingness and ability to assist staff with coordinating with IT staff for setting up and resolving technology issues, as needed.


A full job description may be shared with candidates selected for an interview.



  • Associate’s degree or equivalent in experience.
  • Experience entering data into Electronic Health Records or similar data bases.
  • Two years’ administrative support services experience working in an office with progressively increasing duties.
  • Strong computer skills especially in MS Office.
  • Accurate attention to detail with filing and data entry.
  • Excellent written and oral communication skills.
  • Excellent interpersonal and organizational skills.
  • Typing 50 words per minute, 10-key by touch.
  • Experience with multi-line phone system.
  • Must have reliable transportation, valid driver’s license, auto registration and automobile insurance. 
  • Must have an acceptable driving record per CCS’ driving policy (required to provide current driving abstract).
  • Applicant must successfully pass required background checks prior to an offer of employment. 
  • Ability to work both independently and as a member of a team. 
  • Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing services. 
  • Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.


  • Experience working in a non-profit organization.
  • Familiarity with social service/mental health terminology and practices.



Whether you’re a fan of theater, live music, craft beer, funky foods or being outside, Portland has something for you.  The city has a great vibe for food carts, street festivals, visual and performing art with an array of specialty shops.

  • Home to a sprawling urban forest park with miles of hiking, dozens of verdant public parks and gardens, and the Willamette and Columbia rivers running through the city, there’s never a shortage of ways to explore Portland’s outdoors. Whether you’re a fan of flowers, tranquil gardens, urban hikes or just looking to get some fresh air, Portland has something for every kind of outdoor enthusiast.
  • Get out of the city to explore! From zip lines to whitewater rafting, horseback riding to pioneer history, camping and visiting the Oregon coast, dozens of attractions are worth the (short) trips outside Portland.

To apply, visit our Careers Page at For more information, contact Karla Lacktorin, Regional Healthcare Recruiter,, or call Karla at: 253-325-2864.


Catholic Community Services and Catholic Housing Services is an Equal Opportunity Employer. Please let us know if you need special accommodations to apply or interview for this position. 


Note to Internal Candidates: HR reviews internal compensation and determines increase based on their experience and also agency internal equity factors.


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