Catholic Community Services (CCS) has operated the Arrest and Jail Alternatives (AJA) program since the summer of 2020. The program provides peer counseling, case management, and crisis intervention for individuals experiencing homelessness, unmet behavioral health needs, and frequent law enforcement interaction. The goals of the program are to reduce arrests, jail time, and emergency service utilization and increase access to non-emergency behavioral health services and overall wellbeing in the target clientele, while reducing overall costs to the justice system. The staff of the program work closely with behavioral health service providers, housing specialists, crisis responders, law enforcement, corrections, and other agencies to coordinate wraparound services intended to help generate meaningful change.
The Program Supervisor serves as the direct supervisor of the AJA program’s Peer Case Managers, guiding and supporting them in the work. The Supervisor also provides direct services to clients, utilizing their understanding of behavioral health symptoms and diagnoses, treatment best practices, psychopharmacology, and other topics to provide generalized, non-clinical support. They may respond to behavioral health crises involving program participants in the community identified by staff, Olympia Police Department (OPD), the Crisis Response Unit (CRU), and other service providers. They may be exposed to hazards including agitated and threatening clients, needles used for intravenous drug use, and bodily fluids and refuse. The Supervisor is often the first point of contact for a new individual referred to the program, and works with them to develop a recovery plan. They directly oversee the day to day operations of the Peer Case Manager staff, providing case consultation, training, debriefing, and logistical support. The Supervisor reports to the Program Manager, ensuring timely and accurate data collection to facilitate reporting to funders. They regularly attend community meetings and coordinate with community resources as needed. The supervisor may be required to transport clients in their own or agency vehicles. There will be some evening and weekend hours as needed.