Catholic Community Services (CCS) and Catholic Housing Services (CHS) work in partnership to provide permanent supportive housing in King County to individuals and families who have experienced homelessness. We believe that everyone deserves a safe, affordable place to call home. We understand that people experiencing homelessness come to us with complex histories and that it takes a highly collaborative, creative team to help end the cycle of homelessness permanently. Grounded in this philosophy, the CCS Program Director provides leadership and vision to a multi-disciplinary, crossagency team that works together to creatively support each individual or family in our housing.
The On-Call Resident Services Support Staff is responsible for providing excellent customer service as well as monitoring and assisting with the safety and security of each building and our residents. Most Catholic Community Services — Permanent Supportive Housing buildings are staffed 7-days a week and
most are staffed 24-hours a day. The On-Call Resident Services Support Staff is responsible for assisting the Program Management in resident support, enforcing program rules and individual apartment leases, performing job duties such as; light janitorial tasks and building maintenance. In the absence of Program and Property Management, the On-Call Resident Support Staff is responsible for responding to and reporting resident and building emergencies. The On-Call Resident Services Support Staff maintains service-delivery based on the values inherent in Catholic Community Services mission and the principles of harm reduction and the 'housing first' philosophy.
Schedule: Shifts chosen from 8:00am-4:00pm / 1:00pm - 12:00am / 12:00am - 8:00am
MAJOR DUTIES AND RESPONSIBILITIES:
Experience working with individuals who are experiencing economic hardship, homelessness, mental illness and/or chemical dependency
Monitor security cameras and lobby
Provide janitorial support including but not limited to:
Administrative responsibilities including but not limited to:
Coordinate closely with Resident Support Staff and other staff to ensure security of building.
Work collaboratively with staff and assist them to resolve difficult situations with residents.
Administrative and General Responsibilities
This position requires the employee to work in an environment where there may be exposure to blood, bodily fluids, and other potentially infectious material. Other exposures could include cleaning supplies, chemicals involved in pest control, paint and other materials used in building maintenance. Working conditions may include interruptions and interactions with mentally ill, chemically dependent and angry persons.
PHYSICAL AND MENTAL ACUITY DEMANDS:
The requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.