SSVF RRH Program Director

Job Locations US-WA-Tacoma
Posted Date 2 months ago(8/10/2022 2:13 PM)
Job ID
# of Openings
Family Housing Network
USD $81,985.18/Yr.


$81,985.18 DOE

Join our team!

Excellent benefit to include 3 weeks vacation, 2 weeks sick leave, 12.5 paid holidays, medical, dental, vision, life insurance, AD&D, pension, 403b, flex-spending, HSA.


Catholic Community Services (CCS) Supportive Services for Veteran Families (SSVF) program provides rapid re-housing and homeless prevention services for veterans experiencing homelessness or who are at imminent risk of homelessness. These services include but are not limited to: case management, short term rental assistance, follow up shallow rent subsidies, homeless prevention services, and benefits and healthcare navigation. The service area includes Pierce, Thurston, Kitsap, Mason, Lewis, Grays Harbor, Pacific, Cowlitz, and Wahkiakum Counties. 


The Program Director is responsible for management of all aspects of SSVF.  Responsibilities include program oversight; hiring, training, supervising and evaluation of staff; budget management; grant management and compliance, and meeting reporting requirements. The Program Director supervises the Program Managers, Case Managers, Compliance Manager and partner staff of the SSVF program in CCS Southwest (CCS-SW) and is responsible for all aspects for fiscal management and contract compliance.


Program Oversight

The Program Director is responsible for facilitating a positive culture in the CCS Veterans programs that encourages client empowerment. The Program Director is responsible for providing leadership on Veteran Initiatives in the Southwest Washington region, including representing the SSVF program in the broader community and working in collaboration with the Veteran’s Administration.

  1. Be responsible for the hiring, training, scheduling, supervision, evaluation, and if appropriate, termination of staff, both regular and temporary. This position supervises 31 FTE as well as community volunteers. The staff positions have offices at several locations throughout CCS Southwest
  2. Manage approximately $23,000,000 in VA funding and $750,000 in Pierce County funded RRH. This includes Pierce County and federal government funding sources.
  3. Respond to Request for Proposals and other grant applications to continue services and expand programming.
  4. Prepare reports and submit invoices to the federal VA office.
  5. Develop, implement and oversee a program focused on helping homeless Veterans secure permanent housing and increase income through benefits and/or employment.
  6. Maintain a productive working relationship with the Veterans Administration, and local veteran services organizations in order to ensure comprehensive care for clients.
  7. Foster strategies to increase income and permanent housing attainment for veterans.
  8. Review individualized assessments, services, and housing stability plans which are tailored to achieve optimal results in a time efficient manner and are consistent with sound case management practice.
  9. Develop and implement the budget, pay the bills, ensure collection and deposit of resident program fees, monitor financial statements, write grant proposals, conduct fundraising activities and solicit donations.
  10. Monitor, enforce and negotiate all program funding and performance contracts and be responsible for all fund reporting.
  11. Respond to grievances against clients and staff.
  12. Solicit and manage other in-kind program donations.
  13. Develop, implement and supervise the provision of essential services to clients in areas such as health, substance abuse, employment, housing, transportation and finances. Monitor services, contracts and relationships with organizations providing these services.
  14. Represent and advocate for the program with the wider community. Produce flyers and other information regarding availability of services for distribution in the community.
  15. Supervise all program purchases, including equipment.
  16. Ensure that proper documentation is maintained in client files, and data is kept for reporting purposes and meets the Federal audit standard.
  17. Monitor data outputs on clients entered into the local Homeless Management Information System.
  18. Develop measurements and criteria for evaluating the project, engage appropriate professional evaluation and facilitate its implementation, and be responsible for recommending and creating program changes as appropriate.

Community Leadership

  1. Work with Catholic Community Services, the Pierce County Coalition to End Homelessness, the Veteran’s Administration, grassroots organizations, and other programs to increase resources for ending veteran homelessness locally and nationally. Work to increase funds, promote supportive legislation, and defeat policies that hurt the poor.  Encourage veterans to participate in shaping government and community policies that affect them.
  2. Represent the CCS Veteran’s Programs at the Veterans Master List meetings in various communities.
  3. Work with agency programs to provide consultation and guidance on navigating Veteran resources.
  4. Attend regional and national Veteran conferences as encouraged and required by contracts.


1. Develop emergency plans for programs.

2. Perform other job-related duties as assigned.



  1. Bachelor's degree in social services or a related field, or commensurate experience in social services.
  2. At least two years of experience in direct provision of social services, preferably with homeless people.
  3. Experience with the US Armed Forces.
  4. Understanding of problems homeless people often face, including alcohol and drug abuse, mental illness, domestic violence, and long-term homelessness.
  5. Excellent written and oral communication.
  6. Good office computer skills, with ability to maintain complex client records and produce flyers and informational materials.
  7. Commitment to working within the mission, goals and objective of Catholic Community Services.
  8. Valid Washington State Drivers License and meet conditions of agency driving policy. 


  1. Master’s degree in Social Work or a related field.
  2. Experience in social service administration and supervision.
  3. Fluency in Spanish.


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