$21.46 - $24.15 HR/DOE

Join our team!

Excellent benefit to include 3 weeks vacation, 2 weeks sick leave, 13 paid holidays, medical, dental, vision, life insurance, AD&D, pension, 403b, flex-spending, HSA

Catholic Community Services, Homeless Adult Services (HAS) is the largest provider of adult homeless services in Tacoma, Washington. HAS offers resources to meet the basic needs of individuals experiencing chronic homelessness. These services include emergency shelter, meals, systematic outreach to provide supportive services, and a variety of other resources needed to assist guests with meeting their goals. The Mental Health Team offers supportive services through systematic outreach and clinical intervention for guests who receive services at the Nativity House. These services include Rapid Rehousing, Mental Health and Co-Occurring Disorder services.

The HAS Case Manager is a member of the supportive services for Homeless Adult Services (HAS), a division of Catholic Community Services. The goal of this position is to assist guests/clients of the HAS programs exit the shelter/site to permanent housing. The position has four primary case-management duties. The first is to build relationships with clients and conduct a screening to identify needs and barriers as well as the client’s strengths.  The second is to work with the client to develop a strength-based and client-centered plan for housing and housing retention.  The third step is to meet regularly with the client to help them procure that complete action steps and achieve measureable goals, resulting in acquiring and retaining permanent housing.  The fourth duty is to maintain the appropriate case management records and confidentiality.  Within each of those steps is the duty to support and help guests be accountable to the Housing Stability Plan that is created.

This position works closely with the other members of the Mental Health Team and HAS Staff to assist guests in reaching the goal of housing.

• Assess Housing needs using Motivational Interviewing and a Progressive Engagement Approach.
• Develop and Initiate Housing Stability Plan: Assess barriers to housing as well as the client’s strengths and needs, and develop a strength-based and client-centered plan for housing and housing retention.
• Provide case management to NH/HAS clients to assist clients in acquiring housing.
• Provide records and reports.
• Attend meetings as necessary.
• Other duties as assigned.

Minimum Qualifications

• AA in a human or social services field, or combination of college and relevant experience.
• Ability and willingness to work in a team environment and promote a positive team spirit.
• Excellent inter-personnel skills including excellent oral and written communication skills
• Excellent organizational and time management skills
• Strong computer skills including Microsoft Word and database experience
• Ability to work with a diverse spectrum of high-need individuals
• Applicant must successfully pass required background checks prior to an offer of employment.
• Ability to work independently and as a member of a team.
• Proof of negative TB test within past 12 months.
• Must have reliable transportation, valid driver’s license and automobile insurance.
• Must have an acceptable driving record per CCS’ driving policy. (required to provide current driving abstract)
• Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services and a knowledge of and commitment to working within the Social Teaching of the Catholic Church
• Support and contribute to a creative, collaborative and respectful environment that promotes teamwork
• Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations
• Support and contribute to a creative, collaborative and respectful environment that promotes teamwork
• Demonstrates the necessary attitudes, knowledge, and skills to deliver culturally competent services and work effectively in multi-cultural situations
• Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services

Preferred Qualifications

• BA/BS Degree in Human Service field
• Experience in case management
• Knowledge of Pierce County social services and other community resources
• Experience with transitional housing, landlord/tenant law and other housing issues.
• Bilingual skills (English-Spanish)

Note to Internal Candidates: HR reviews internal compensation and determines increase based on their experience and also agency internal equity factors

Catholic Community Services and Catholic Housing Services is an Equal Opportunity Employer

Please let us know if you need special accommodations to apply or interview for this position.