Agency Description

Catholic Housing Services believes everyone deserves the right to a safe, affordable place to call home.  Inspired by this vision, CHS develops, owns and manages affordable housing programs for low-income families and individuals; currently including 2,100 units of housing in 50 different buildings across Western Washington.   We provide supportive services for people who have experienced homelessness, low-income seniors, farm worker families, and those who have special physical and mental needs

Position Description

The individual in this position will be responsible for janitorial functions including cleaning common areas, grounds, dumpster/Garbage disposal area, inside and outside the building. Perform these tasks with minimum supervision, applying excellence in this area. The weekly work days for this position are Fridays-Tuesdays with the off days being Wednesdays and Thursdays.

Facility Oversight:

• Maintain cleanliness of interior and exterior of buildings in an environment where additional cleaning tasks regularly occur at any time: sweeping, mopping, cleaning bathrooms and common areas, vacuuming hallways, cleaning patio, entryway and glass, etc.; stocking supplies, washing walls, removing trash and recycling, etc.
• Maintain calm demeanor while performing duties in an environment where regular mental health escalations may occur.
• Regularly lift and carry supplies, donations, furnishing, etc.
• Assist building maintenance team with vendor scheduling, cleaning, repairs, special projects, etc. as needed.
• Auger drains when feasible.
• Change light bulbs and fluorescent tubes and dispose of properly.
• Report any damage or needed repairs to maintenance staff.
• Perform walkthrough of building(s), as determined by supervisor and/or need
• Perform other janitorial duties as assigned.
• Be in regular communication with staff, check/respond to email and calls/texts, etc.
• Notify manager of an incident or emergency situation by phone. If manager is not available, contact the next management personnel identified.
• Work with the manager to assure appropriate emergency response and resident/building safety.
• Call 911 in case of fire, gas fumes, life threatening concerns, and safety issues of the residents, building or grounds, or other related emergencies.
• Alert management to areas of concern, either observed or mentioned by other residents.

General Responsibilities:

• Observe/follow guidelines on confidentiality rights of residents and respect their privacy.
• Alert management staff to issues/concerns regarding building or residents that are observed in course of performing duties.
• Become familiar with landlord/tenant law and actions that are permissible for landlords.
• Follow all safety guidelines, always use personal protective equipment, etc.
• Keep janitorial storage spaces and paperwork organized; maintain inventory of basic supplies, notify supervisor.
• Attend trainings required of employees and staff meetings as scheduled.
• Maintain accurate record of hours worked and turn in timesheets on schedule.
• Contribute to the mission of Catholic Community Services and Catholic Housing Services.
• Assist with other staff members’ duties when they are out; cross-train with other positions.
• Maintain an accurate, organized filing system.
• Support Division Director, Program Director, Maintenance and Office Staff in special projects and tasks as needed.
• Participate in a constructive manner during staff meetings and all other forms of correspondence.
• Contribute to and support a positive, team-oriented work environment and attitude.

OTHER:

• Team member with the ability to travel.
• Promote and foster good relations between all staff members including keyholders, volunteers, etc.
• Follow Fair Housing Guidelines and Landlord Tenant law.
• Observe/follow guidelines on confidentiality rights of residents and respect their privacy.
• Maintain cooperative relationships with businesses in surrounding neighborhood.
• Contribute to the mission of Catholic Community Services and Catholic Housing Services.
• Attend all required meetings and trainings and larger community meetings as needed.
• Perform other job-related duties as assigned.

Job Conditions

This position requires the employee to work in an environment where there may be exposure to blood, bodily fluids, and potentially infectious material and chemicals, dust, noise and odors. Working conditions include frequent interruptions, moving between the four buildings, sharing workspace with colleagues, working alone, working long hours during peak periods, extensive computer use, and interactions with individuals who are angry and/or dealing with mental health and substance abuse issues.

Physical and Mental Acuity Demands

• The requirements described here are representative of those that must be met by an employee to successfully perform the essentials functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• Able to understand and apply custodial instructions/manuals
• Able to observe safety rules
• Able to climb ladders and work in high places
• Able to walk, kneel, climb, stand, crouch, stoop, reach, pull, and other related activities associated with janitorial work
• Able to regularly lift and carry up to 20 pounds and occasionally 40 pounds
• Able to hand write legibly
• Able to work independently and as a team member
• Able to keep a calm and constructive attitude when facing an escalated resident or circumstance
• Able to interact positively with a diverse population of people
• Able to perform tasks requirement manual dexterity
• Regularly able to perform duties assigned
• Able to see well enough to identify cleaning needs and complete to acceptable standards

Minimum Qualifications

• Minimum 6 months of janitorial experience.
• Ability to listen and communicate effectively to a diverse group of people in the spirit of compassion.
• Attention to detail and ability to prioritize tasks, track and follow up on tasks.
• Attention to detail and ability to safely use cleaning equipment and supplies.
• Ability to work both independently and as a member of a team.
• Commitment to developing and safekeeping a workplace that values and supports a culturally diverse work environment.
• Ability to lift and carry up to 40 pounds.
• Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.
• Demonstrate the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.
• Applicant must successfully pass required background clearances prior to an offer of employment.

Preferred Qualifications

• Experience working with a diverse population in a residential environment.
• Experience in customer service.
• Maintenance and repair experience.

Note to Internal Candidates: HR reviews internal compensation and determines any increase based on their experience and also agency internal equity factors.