CCSWW

Residential Services Coordinator–Sebastian Place - Snohomish Co. - P/T Flex. - ($1,000 Hiring Bonus)

Job Locations US-WA-Everett
Posted Date 1 month ago(3/18/2024 6:42 PM)
Job ID
2024-7623
# of Openings
2
Category
Housing - Direct Service
Min
USD $23.55/Hr.

Overview

$1,000 HIRING BONUS!
CCS/NW is currently offering a $1,000 hiring bonus to fill our P/T Flex., Residential Services Coordinator-Sebastian Place positions, until positions are filled.

 

Hiring Bonus Criteria:

This one-time bonus will be paid (in 2 parts) in the following manner:

  • $500 (taxable) after successful completion of the first 30 days of employment as an introductory period employee
  • $500 (taxable) on the first paycheck as a regular employee following the successful completion of the 90 day introductory period (including any applicable extensions) 

 

Part Time-Flex. positions - (20-37.5 hours per week) - We are currently looking for candidates that have the availability to be scheduled approximately between the hours of 10am - 6pm and must have some weekend availability), starts at $23.55/hr. - $24.73/hr. (D.O.E)., with COMPETITIVE BENEFITS INCLUDING:

  • Generous PTO: Paid Sick Time, Paid Vacation (15 days for F/T Employees), 11.5 Agency Paid Holidays, plus 2 Personal Holidays
  • Medical, Dental, Vision, Basic Life/AD&D and Long-Term Disability
  • Health Savings Account and Flexible Spending Account
  • 403(b) Retirement Plan and Employer Contribution Pension Plan
  • 2% Annual Longevity Increase
  • Employee Assistance Program

Per the current CBA, union positions will be subject to a 3% increase 7.1.24 and a 7% increase 7.1.25.

 

Compensation is set by agreed to language in the Collective Bargaining Agreement between CCSNW & SEIU 1199NW and determined based on experience.

 

Sebastian Place Veteran’s Housing located in Lynnwood, WA will provide 20 units of permanent supportive housing for chronically homeless and vulnerable Veterans and it will be the first project of its kind in Snohomish County, fulfilling a critical need in the community. With our partners, Snohomish County and the Veterans Administration, Catholic Community Services of Western Washington will provide supportive services to the residents, with a focus on long-term stability. Sebastian Place will provide another housing choice for chronically homeless Veterans that have difficulty finding and qualifying for housing in the private market and that are seeking a supportive community.

 

The Residential Services Coordinator is responsible for daily crisis management, milieu relationship management, and effective and safe daily building operation at Sebastian Place; a 20 unit, permanent/ supportive housing project for highly vulnerable, chronically homeless veteran adults.   Residential Services Coordinators are part of a team of support staff for residents and building operations.  

Responsibilities

MAJOR DUTIES AND RESPONSIBILITIES:

  • Interact and model appropriate professional behaviors with residents in the general milieu of Sebastian Place common areas.
  • Coordinate and facilitate outside services with residents:
  • Contact outside service providers to schedule, confirm and manage a variety of appointments.
  • Provide outreach and engagement of service-resistant residents through creative, resourceful strategies that build trust and confidence.
  • Initiate, facilitate and promote on-site recreational and therapeutic activities (such as, but not limited to Community Garden & CD Group coordination and Social engagement & enrichment activities).
  • Acts as first responder to neighbor/community concerns promptly and professionally; ensure coordination with Manager and Housing Director as needed.
  • Maintain safety and security by monitoring all common areas and enforcing program rule Conduct at least one walk through of the property per shift.
  • Respond to emergencies and initiate action as required, including contact with emergency response systems; may include resident welfare checks.
  • Ensure significant events involving residents and building operation activities are recorded accurately in daily log:
  • Read daily logs upon shift entry
  • Pass on all necessary information during shift overlap for seamless coverage
  • Elevate issues as appropriate to Supervisor
  • HMIS – Incumbent is expected to develop proficiency in maintaining accurate client records in HMIS, the client tracking software application used by programs throughout the agency.  Proficiency includes entry of data into the client record, the editing of information as needed, and the printing of reports within HMIS.
  • Respond to resident complaints involving other residents; coordinate with manager, CHS Building Manager, VASH case managers, and/or community partners as needed.
  • Assess resident requests for maintenance, lease issues, rent payments, etc. in order to evaluate for appropriate assistance and/or direction to CHS building staff or other relevant services.
  • Participate in weekly staff meetings (including internal CCS programs, CHS staff as needed, and community partners).
  • Attend trainings as needed/required.
  • Provide transportation to residents as needed/requested.
  • Other duties as assigned.

Qualifications

MINIMUM:

  • Experience working with individuals displaying a wide range of unpleasant and/or challenging behaviors. Must be available to work some weekend shifts.
  • Experience working in veteran’s services.
  • Ability to communicate and work effectively with staff from various backgrounds.
  • Able to communicate effectively in with staff, residents, and community partners.
  • Ability to learn crisis intervention skills and behavior management.
  • Reliable transportation and WA State Driver’s License/ WA State I.D.
  • Active or ability to obtain a Food Handlers Permit.
  • Active or ability to obtain CPR/First Aid training.
  • Ability to work both independently and as a member of a team.
  • Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.
  • Support and contribute to a creative, collaborative and respectful environment that promotes teamwork.
  • Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.
  • Applicant must successfully pass required background clearances prior to an offer of employment.

PREFERRED:

  • Residential property management experience.
  • Experience working with individuals with mental illness and/or substance abuse-addiction.
  • Understanding of homelessness and various characteristics of the homeless adult population.
  • Driving Clients - Proof of acceptable driving record (Driving Abstract-Employer version-full driving record required) and & proof of current automobile insurance.

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