Full-time position starting at $27.97 - $29.37/hr. (D.O.E) with COMPETITIVE BENEFITS INCLUDING:
Per the current CBA, union positions will be subject to a 3% increase 7.1.24 and a 7% increase 7.1.25.
Program Description:
The WISe program provides an integrated and flexible array of strengths-based services and intensive supports to families with children who have serious mental health and other needs. All services are delivered with the following core values in mind: safety of the child, family and community, flexible and responsive, family driven; normative, family oriented, strengths based, comprehensive and collaborative, unconditional, individualized and culturally relevant.
Position Description:
Incumbent is in a professional position providing intensive, community-based therapeutic services to children, youth and families with serious mental health needs. Incumbent will utilize the Wraparound process to increase safety, stabilize placement and support individuals/families in meeting their identified needs by building a team of natural and formal supports. Incumbent will participate as a clinical team member, learning and practicing Wraparound principles and processes. Incumbent will participate in crisis management and the on-call rotation.
For internal candidates/union positions only: Compensation is set by agreed to language in the Collective Bargaining Agreement between CCSNW & SEIU 1199NW and determined based on experience.
Universal Job Skills
• Communicate role, responsibility and agency philosophy in order to assure mutual respect, confidence and trust with the child and family and other stakeholders.
• Provide non-judgmental, unconditional support to the child and family.
• Assess for immediate safety and stabilization needs.
• Customize helping approaches to fit the family’s uniqueness, personality, culture and interest.
• Report relevant information to the right people at the right time.
• Maintain a focus on strengths, needs and creative solutions.
• Utilize the family’s expertise in problem solving and solution seeking.
• Work interdependently with others toward common goals.
• Respond to family’s and children’s needs in a timely fashion.
• Provide and/or coordinate client transportation as needed.
• Complete required documentation within established time-frames.
• Instill hope for the future by communicating and behaving with confidence and reassurance.
Welcome, Engagement and Assessment:
• Meet and engage the family communicating compassion, support, respect and enthusiasm for them and your role as a helper.
• Listen actively to the family and, with them: identify strengths, needs, preferences and goals.
• Provide and/or arrange necessary crisis response and stabilization services, completing and communicating the safety/crisis plan with family and others.
• Contact potential team members, including other system partners, to gather their perspective on the family’s strengths and needs and solicit participation and commitment to a team process.
• Prepare the family for next steps in the intervention (e.g., team development, planning process, natural supports, etc.).
• Introduce and complete paperwork appropriate to the situation (including assessment instruments, etc.).
• Analyze and align the family’s position and agency mission using methods of respect, communication and conflict resolution.
Individualized Service Planning:
• Facilitate the child and family team to:
• Identify and prioritize goals and needs.
• Communicate and translate information in a way that everyone can hear especially the family’s position.
• Brainstorm and negotiate strategies that build on child and family strengths.
• Summarize and write up the care plan.
• Consult with clinical supervisor, mental health specialists and others as needed and incorporate recommendations.
Implementing Services:
• Provide direct helping interventions that:
• Respond to crises in a prompt, effective and collaborative manner.
• Provide and/or facilitate the provision of a range of therapeutic responses that support the overall care plan.
• Utilize parent/family expertise in problem solving around specific needs.
• Modify and adjust individual intervention techniques for each situation without changing the direction of the plan.
• Partner with the family in order to assist them in utilizing the resources offered by formal and informal sources within their community.
• Seek assistance and report incidents to the right people at the right time.
• Facilitate others, including a team, to implement the care plan from beginning to successful outcome:
• Communicate plan, strategies and role to team members, including involved CCS staff.
• Consult with, recommend and provide training to team members around specific interventions.
• Maintain a focus on strengths, needs and creative solutions and inspire others to follow this format in problem solving.
• Reevaluate, modify, and redesign care plan based on new information.
Transitioning Services to Natural and Other Community Supports:
• Inspire confidence in the child, family and other team members about their strengths and ability to transition successfully.
• Arrange and negotiate a process for ongoing formal and informal services and supports.
• Create and practice a plan for transition and/or aftercare supports and response and post- Wraparound involvement.
Access to and protection of PHI:
• Responsible for upholding a culture of privacy and security in highly confidential work environment (HIPAA covered entity service area).
• Complies with all CCSWW policies and procedures that involve access to and safeguarding of client Protected Health Information (all forms).
Other work related duties as assigned:
• Share in on-call rotation for 24-hour response to WISe families.
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