If you are someone who wants to make a difference in ending homelessness and building a better home for our community, come join our team!

The Josephinum is a 221 unit historic building in the Belltown neighborhood of Downtown Seattle. Josephinum provides studio and 1 bedroom apartment homes and supportive services to formerly homeless persons. The street level of the building is shared with Christ our Hope Catholic Church. There are several other social service programs occupying space in the building as well.

Job Summary

Engagement Specialist create a warm, welcoming environment for residents living in Catholic Community Services’ Permanent Supportive Housing. These housing programs serve formerly homeless single adults with disabilities.

The RSS position offers an exciting opportunity to employ best practices in service to a community of individuals who society often ignores and neglects.

Engagement Specialist I roles are compensated at $22.95 per hour.

Part-time, 32 hours position includes a competitive benefits package:

• Medical, dental, vision, life insurance, and long‑term disability

• Health Savings Account (HSA) and Flexible Spending Account (FSA)

• Generous paid time off, including paid sick time, 15 vacation days, 12 paid holidays, and 1 personal holiday

• CCS/CHS 403(b) Employee Savings Plan

• Employee Assistance Program (EAP)

Position Available:

• Friday - Monday, 3:30 pm - 12:00 am
  

• Oversee the wellbeing of the residents and the building.
• Monitor the community milieu and resident floors via security system and/or regular building walkthroughs.
• Perform crisis intervention (room lockouts, medical emergencies, resident conflicts).
• Log activities in electronic communication system.
• Responsible for completing checklist of RSS duties.

Job Conditions:

This position requires the employee to work in an environment where there may be exposure to illicit drug residues and fumes, bloodborne pathogens or other bio-hazardous materials in the course of doing business. Other exposures could include cleaning supplies, chemicals involved in pest control, paint and other materials used in building maintenance, building temperature fluctuations, dust, noise, pests, and odors. Other working conditions may include interruptions, working alone, evening or weekend work, responding to emergencies and working on-call.

This position also requires the employee to work with clients who may have untreated or poorly treated substance use and mental health disorders.  These clients may demonstrate challenging behaviors that require staff support for de-escalation or redirection.

Physical Requirements:
The requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee is frequently required to talk, hear, stand, walk, use hands to finger/ handle/feel/type, operate office machinery and reach with hands and arms. Requires the ability to regularly push, pull, lift and/or carry supplies up to 20 pounds and occasionally up to 40 pounds.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Work takes place at the agency work location for the duration of the scheduled shift where long periods of sitting, working on a computer, walking to various work areas, going up and down stairs, and standing are required.

Mental Requirements:

The cognitive skills needed to complete tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for decision making, problem-solving, and comprehending.

• Six months of customer-centered work experience.
• Work history that demonstrates reliability and dependability.
• Ability to communicate effectively in spoken and written English with staff and residents.
• Willingness to learn crisis intervention and de-escalation skills.

Note to Internal Candidates: HR reviews internal compensation and determines any increase based on their experience and also agency internal equity factors.

Catholic Community Services and Catholic Housing Services is an Equal Opportunity Employer. Please let us know if you need special accommodations to apply or interview for this position.

EMPLOYEE/EMPLOYER PLEDGE: We will not tolerate attitudes, behaviors, or statements that alienate, offend, or injure any person associated with CCS because of their racial or ethnic origin.  We will enable and support all efforts to become aware of and eliminate racism and racist behaviors within CCS and the broader community.  We will take exceptional steps to identify and root out such biases, especially where there appear to be long standing, institutional patterns of unacceptable behavior or lack of performance.