Make an impact in the lives of others! Join our Permanent Supportive Housing team as a Housing Case Manager.

About us:

Catholic Community Services’ Foundational Community Support (FCS) Program provides Supportive Housing and Supportive Employment Services under the WA State Medicaid Transformation Project. We are looking for a compassionate and dedicated Housing Case Manager to join our team and make a positive impact every day.

Position overview:

As a Housing Case Manager, you will provide outreach, ongoing case management and individualize stability plan to increase resident’s stability and well-being at the Thea Bowen apartment.

Benefits & Compensation

This is a Full-time, 40-hour position starting at $26.22 - $29.17/hr (D.O.E) with a competitive benefits package:

• Medical, Dental, Vision, Life Insurance and Long-Term Disability
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Generous paid time off (PTO),  paid sick time, 15 days of paid vacations
• 12 days of paid holidays, plus one (1) personal holiday
• CCS/AHA 403(b) Employee Savings Plan
• Employee Assistance Program (EAP)

 Key responsibilities:

• Provide compassionate, trauma-informed, and responsive supportive services to a caseload of about 30 residents to include both FCS and non-FCS individuals.
• Assist clients with connecting to or applying for financial resources that will assist with housing stability, such as HEN/ABD, Social Security, Emergency Assistance, or vouchers/donations for furniture, homeware and other basic essential needs.
• Coordinate and link clients to services including medical, financial, behavioral health appointments, and Care Giving services
• Provide supports to assist the individual in communicating with the landlord and/or property manager regarding their housing needs. Address barriers to housing stability with the client. 
• Document case management interactions via DAP-specific case note formats, ensuring that case management sessions directly tie to goal-progression and meet billable format
• Provide crisis de-escalation and risk assessments for residents as needed.

Minimum qualification:

• A Bachelor’s Degree in a human/social services field; may also be an Associate’s degree in a relevant field with one year of field experience. May also be a Certified Peer Counselor with one year of field experience.
• 1 year of experience working with individuals experiencing homelessness or housing transitions.
• Active Agency Affiliated Counselors license (HIV/AIDS training required), or ability to obtain a credential within 60 days of hire.
• Demonstrable case management experience including problem-solving/issue, assessment skills, intervention planning/implementation skills, and/or crisis intervention skills.
• Familiarity with principles of motivational interviewing, trauma informed care, and harm reduction
• Criminal history background checks are required prior to employment.

Preferred: 

• 1+ year experience working with individuals with behavioral health disorders.  
• Experience working within the emergency shelter system and/or resident setting.
• Spanish language proficiency.

Note to Internal Candidates: HR reviews internal compensation and determines any increase based on their experience and also agency internal equity factors.

Catholic Community Services and Catholic Housing Services is an Equal Opportunity Employer. Please let us know if you need special accommodations to apply or interview for this position.

EMPLOYEE/EMPLOYER PLEDGE: We will not tolerate attitudes, behaviors, or statements that alienate, offend, or injure any person associated with CCS because of their racial or ethnic origin.  We will enable and support all efforts to become aware of and eliminate racism and racist behaviors within CCS and the broader community.  We will take exceptional steps to identify and root out such biases, especially where there appear to be long standing, institutional patterns of unacceptable behavior or lack of performance.