$26.44- $30.60 HR/DOE
Join our Team! We offer an excellent benefits package!
3 weeks vacation * 12 days sick leave * 13 holidays* medical * dental* vision* life insurance * LTD * AD&D * pension * 403b * catastrophic & accident ins *
Family Housing Network Veteran Homeless Prevention program provides supportive services to Veteran households at imminent risk of homelessness, or who have become homeless within the past 90 days.
The Case Manager maintains a caseload of 15 households in the Supportive Services for Veteran Families program. This includes outreach activities in the community, completing thorough intakes and eligibility screening with referred clients, assessing housing needs and providing prompt financial assistance as needed for housing costs, and/or assisting clients to secure housing if they are homeless.
The case manager actively uses Housing First and progressive engagement while interviewing and working with veteran households. In addition, the case manager enters client data into the Homeless Management Information System (HMIS). In collaboration with the service team, the Case Manager is responsible for developing and implementing client-defined, goal-oriented Housing Stability Plans, assessing the needs of referred households, utilizing VA and community resources to meet identified individual needs with the goal of stabilizing permanent housing in the shortest time possible. This position works closely with the Veterans Program Supervisor and provides support as requested with the overall objective to provide outstanding case management to families served by Catholic Community Services.
1. Complete thorough intakes and eligibility screening with referred clients.
Employee accomplishes this responsibility by completing the following tasks:
A. Coordinate referrals from coordinated entry staff; keep coordinated entry staff informed of program capacity status. Go to Master list meetings
B. Schedule initial intakes/screenings within 48 hours of referral. Assess client’s housing needs (eviction prevention or rapid re-housing, utilities) as well as strengths and supports available to client.
C. Determine if client would be homeless but for this assistance, and what minimal assistance is required to become stably housed.
D. Take screening calls and perform screening as needed from toll-free Veteran’s Hotline.
2. Initiate Housing Stability Plan.
Employee accomplishes this responsibility by completing the following tasks:
A. For All Interventions:
1. Identify and prioritize top housing needs.
2. Identify family strengths/assets to help meet identified needs.
3. Develop action plan for short-term intervention based on minimal SSVF assistance, use of community and VA resources, and family strengths.
B. For Homeless Prevention:
4. Verify risk in writing with landlord (3-day Pay or Vacate Notice, Eviction, etc.)
5. Determine property eligibility (Fair Market Rent, Lead-based paint requirements, etc.)
6. Acquire other documentation (copy of lease, 990)
7. Negotiate with landlord/property manager as needed.
8. Write purchase orders in a timely manner for rent arrears and utilities.
9. Calculate ongoing rent subsidy using HUD format.
C. For Rapid Re-Housing:
1. Verify homelessness in writing (3rd party or self-declaration)
2. Assist client in finding housing within appropriate parameters (size, location, Fair Market Rent)
3. Negotiate with landlord/property manager as needed.
4. Schedule and confirm HQS inspection complete prior to payment or move in.
5. Write purchase orders in a timely manner for rent, deposit, other financial assistance as needed.
6. Acquire other documentation (copy of lease, 990)
7. Calculate ongoing rent subsidy using HUD format.
3. Provide Outreach to potential eligible Veterans
Employee accomplishes this responsibility by completing the following tasks:
A. Research information/sources to find eligible, targeted Veterans.
B. Foster connections in the community to Veteran-related agencies/groups with the goal of generating referrals of targeted Veteran clients.
C. Speak to groups as needed to generate referrals of targeted clients.
4. Provide data entry.
Employee accomplishes this responsibility by completing the following tasks:
A. Enter initial information into Homeless Management Information System upon intake (or provide information to program Data Specialist).
B. Enter all ongoing service transactions into HMIS.
4. Update and carry out client Housing Stability Plan.
Employee accomplishes this responsibility by completing the following tasks:
A. Help create and coordinate a plan of action according to family needs in a variety of life domains (education, employment, health care, finances, parenting, etc.)
B. In collaboration with VA and community resources, help client as needed to meet identified needs through direct services or referrals to appropriate agencies or programs.
C. With team, re-assess client eligibility prior to 90 days.
5. Maintain records and reports.
Employee accomplishes this responsibility by completing the following tasks:
A. Keep accurate and timely case management notes
B. Develop individualized Housing Stability Plan within 2 weeks of start date. Update as needed.
C. Complete 90-day Recertification paperwork if applicable.
D. Keep organized and confidential records.
E. Participate in Veteran Services case management meetings and provide case summaries and client status information.
1. Attend meetings as necessary and represent CCS Veteran Services Program.
Employee accomplishes this responsibility by completing the following tasks:
A. Attend meetings as required by Lead Case Manager or Director.
B. Attend appropriate training workshops and opportunities to continually improve knowledge and skills.
C. Share appropriate information with other staff.
2. Other duties as assigned.
MINIMUM QUALIFICATIONS:
Preferred Qualifications
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