$29.99-$37.49 HR DOE 

Join our Team! We offer an excellent benefits package!

3 weeks vacation * 12 days sick leave * 13 holidays* medical * dental* vision* life insurance * LTD * AD&D * pension * 403b * catastrophic & accident ins

The Compliance Manager is a member of the services team for the Thurston County-based services system of Catholic Community Services and provides direct support to the various programs of the system.  This position works with a variety of programs including Drexel House Permanent Supportive Housing, Drexel House Shelter, Drexel Medical Respite, Housing and Essential Needs for Thurston and Kitsap Counties, Rapid-Rehousing, Eviction Prevention Quince Street Village, and The Community Kitchen.  This position coordinates the administrative, facilities, safety, quality improvement, budget tracking, and some human resources functions of these Homeless Adult Services programs. The Compliance Manager supports the Director of Homeless Adult Services and various program staff with data collection, reporting and analysis for compliance and quality improvement. Under the direction of the Director of Homeless Adult Services, the Compliance Manager is responsible for grant writing requirements for all Thurston County based housing and homeless services programs.  Success in this role requires detailed knowledge of the day-to-day functions of the programs, detailed knowledge of all contracts and their reporting requirements as well as detailed knowledge of the program budgets.  This position reports directly to the Director of Homeless Adult Services

Overall Program Responsibilities

Program Staffing:

1. Assist Director of Homeless Adult Services with Human Resources issues, such as PARs, HR compliance monitoring, protected leave management and basic employee relation concerns such as use of attendance trackers.
2. Under the direction of the Director of Homeless Adult Services, partners with program leaders to assure hiring and onboarding processes are followed in accordance with Human Resources. Provides guidance on posting open positions, reviewing applications, scheduling interviews, completing reference checks and assuring organizational and program training requirements.
3. Ensure that staff receive appropriate equipment and software (within budget) during onboarding process
4. Schedule staff trainings as needed. Tracks program training compliance by partnering with program leaders to assure required trainings for all staff are competed. Provides copies of training records to HR.
5. Provides ongoing review of timesheets to assure program leaders are reviewing timesheets for accuracy and compliance. Trains staff on use of ADP software. Provides INFOR software training and implements allocation changes as needed with staff.

Budget tracking:

1. Assist the Director of Homeless Adult Services with creating budget proposals, contract budgets and assists in the annual internal budgeting process
2. Supports program managers with internal, program level spending tracking on a monthly basis

Quality Improvement:

1. Data collection and Reporting: This position works with the Director, various Program Managers, Supervisors and Program Staff in the data collection and reporting requirements for all the programs of Thurston County-based services (Drexel House Permanent Supportive Housing, Drexel House Shelter, Drexel Medical Respite, Housing and Essential Needs for Kitsap and Thurston Counties, Rapid Re-housing, Eviction Prevention Quince Street Village, and The Community Kitchen).
2. Function as a data entry manager for auditing client data, Outcome Based Evaluation data and other program data as required, maintaining accurate information with data integrity in the Homeless Management Information System, Excel spreadsheets and other databases.
3. Work with each program staff in the extraction and reporting of program outcomes, demographics and other information. Maintain reminder list of required report due dates to ensure timely filing of all contract required reports.
4. Compile monthly, quarterly, and annual reports for a variety of contracts and deliver accurate and complete reports to various funders in a timely fashion.
5. Assist staff in maintenance and documentation of client and program files.
6. Respond to records requests
7. Represent programs at Quarterly QI meetings
8. Complete all required QI reports
9. Coordinate with staff on the tracking and completion of the annual Quality Improvement Projects.

Safety:

1. Gather, review and submit program incident reports in a timely fashion. Train staff on how to complete incident reports in coordination with the Clinical Director.
2. Represent programs at agency safety meetings
3. Lead site specific safety efforts and ensure site compliance with agency standards
4. Facilitate site specific safety meetings

Facilities:

1. Make orders and purchase all supplies and items for all programs keeping within the budget and contract limitations.
2. Ensure the buildings are maintained in a healthy and professional state; and maintenance issues with the buildings and vehicles are addressed.
3. Manage agency vehicles. Ensure staff who use agency vehicles are current on training and have submitted current documentation (license, insurance, etc.) for use of agency vehicles. Coordinate regular maintenance of agency vehicles. Maintain and track use of agencycredit cards.

Administrative:

1. Perform general clerical tasks including typing, filing, record keeping, etc.
2. Assist in the completion of grant applications by writing narratives, gathering and inserting key data, coordinating with the CCS Grant Manager, Director of Homeless Adult Services and other program staff, and gathering all required documents.
3. Assist with grant proposals, grant reports, and other program reporting required by funding agencies, CCS, or other entity
4. Assist programs in monitoring and audits
5. Provide assistance with projects and tasks as requested

            Minimum Qualifications

1. AA degree and 2 years operational experience or 5 years’ experience working within an office with increased operational responsibilities.
2. Ability and willingness to work in a team environment and promote a positive team   spirit.
3. Excellent interpersonal and customer service skills.
4. Excellent oral and written communication skills
5. Strong organization skills and the ability to multi-task and handle multiple priorities under stressful circumstances
6. Excellent computer skills and experience including Microsoft Word, Excel and Access at an intermediate skill level.  Database experience.  The ability to learn, and manage complex databases, software and computer systems.
7. Ability to work as a member of a team and support other staff as requested.
8. A desire to help people from diverse backgrounds with multiple complex needs
9. Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services and a knowledge of and commitment to working within the Social Teaching of the Catholic Church.
10. Support and contribute to a creative, collaborative and respectful environment that promotes teamwork
11. Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations
12. Ability to read and track contract requirements.
13. Ability to track required reporting information across multiple programs.

            Preferred Qualifications

1.  BA Degree
2. Knowledge of community resources
3. Experience working in a social service, non-profit setting
4. Experience in quality control, audits, regulatory compliance
5. Grant writing experience