Catholic Community Services of Western Washington and the Archdiocesan Housing Authority (doing business as Catholic Housing Services and Coordinated Care Agency) are outreaches of the Catholic Church in Western Washington. Rooted in the Gospel message of love and hope, we recognize the sacredness and dignity of every human person. Our focus is on those individuals, children, families, and communities struggling with poverty and the effects of intolerance and racism.

The Counseling, Recovery & Wellness (CReW) Program is a licensed community mental health and substance use disorder treatment program and provider of the King County Integrated Care Network (KC-ICN). Our collaborative team focuses on serving adults with mental illness and/or substance use disorders to help improve individuals’ quality of life. Range of services includes diagnostic assessments, individual therapy, peer support, case management, group counseling, skills training, care coordination, medication management, and psychoeducation. Services offered emphasize building collaborative relationships with the persons served as the first step towards lasting engagement in treatment. Our team was created out of the need for onsite supportive services in our agency housing program and we adapt our services to best fit the unique needs of our clients in a variety of locations within Seattle downtown and greater King County. CReW is committed to creating a welcoming and inclusive workplace and is proud to be an equal opportunity employer. Candidates from all walks of life are strongly encouraged to apply.

If you are looking for meaningful work, make a tangible difference, and drive positive change, find out more at: https://ccsww.org/careers/

How YOU can make a difference:

The CReW Generalist Case Manager works in close collaboration with members of the CReW clinical treatment teams. This position’s focus is on providing a range of supportive case management services to adults with behavioral health conditions, including: housing search and placement, housing stability planning, community resource linkages, skills coaching, care coordination with providers, and landlord-tenant mediation. The position requires strong interpersonal relationship and communication skills, common sense regarding personal safety, creative thinking, multitasking, and conflict resolution skills.

Benefits & Compensation

This is a Full-time, 40-hour position starting at $28.57 - 31.78/hr (D.O.E) with a competitive benefits package:

• Medical, Dental, Vision, Life Insurance and Long-Term Disability
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Generous paid time off (PTO),  paid sick time, 15 days of paid vacations
• 12 days of paid holidays, plus one (1) personal holiday
• CCS/AHA 403(b) Employee Savings Plan
• Employee Assistance Program (EAP)
• Licensure supervision is available (LICSW, LMHC, LMFT) for applicable employees, as well as oversight, if needed, for first 50 clinical hours required for a SUDPT credential.

• As part of the treatment team, identify community resources to meet individuals’ needs, facilitate individuals’ access to services, and advocate for them on a continuing basis. Such needs may include accessing housing, financial and health benefits, primary health care, mental health treatment, substance use counseling, chore service, protective payees, transportation, food access, and legal services.
• Provide frequent and repeated contacts with individuals – both in person and through telecommunications—developing rapport and trust in order to assess their service needs and responding with appropriate referrals and linkages to resources.
• Plan for and provide support to individuals in identifying, locating and moving into housing. This may include doing standardized assessments required for Coordinated Entry systems of care, searching for available housing placements that would fit the individual’s needs, completing referrals or applications for units based on their financial status and eligibility.
• Coordinate care across providers to ensure collaborative approach to intervention.
• Encourage social skill building through role modeling effective relationship and communication skills, affirmative and supportive communication strategies, and conflict resolution techniques.
• Represent the CReW program in a variety of settings to build awareness and develop community partners in coordinating new individual referrals.
• Attend CReW staff meetings and other meetings and clinical trainings as required.
• Comply with the agency’s clinical accountability policies and procedures; maintain current and complete clinical records; participate in quality assurance review when assigned.
• Responsible for upholding a culture of privacy and security in highly confidential work environment (HIPAA covered entity service area).
• Comply with all CCSWW policies and procedures that involve access to and safeguarding of individual Protected Health Information (all forms).
• Document services provided using clear, accurate, and well-organized notes in an electronic health record system.
• Track all expenses and mileages accurately, effectively and in a timely manner.
• Seek assistance and report incidents to the right people at the right time.
• Additional duties as assigned.

All employees working in CCS have the responsibility for developing and safekeeping a workplace that values and supports a culturally diverse work environment.  Employees’ treatment of each other, their willingness to try new ways and ideas--all these things contribute greatly to the organization’s success in providing an open, culturally enriched and diverse workplace.

• Bachelor's degree in social services or equivalent experience.
• One year of direct services experience with vulnerable populations including people in homelessness, with mental illnesses or substance use disorders.
• Current Washington State Agency Affiliated Couselor Registration OR ability to obtain within 60 days from hire.
• Active Washington State Driver’s License with reliable transportation and proof of insurance coverage. Ability to meet CCS Driving Policy Requirments.
• Experience providing services using a person-first and trauma-informed care perspective.
• Ability to prioritize workload and responsibilities in timely and efficient manner both independently and in consultation with supervisor.
• Ability to establish and maintain effective working relationships with staff, individuals, and outsdie contacts form a wide variety of ethnic, socioeconomic, and cultural backgrounds.
• Flexibility around servcies delivery, including creative strategies for interventions and developing weekly schedules.
• Computer skills and ability to learn and use CCS electronic health record system.
• Commitment to CCS's Mission Statement.

Note to Internal Candidates: HR reviews internal compensation and determines any increase based on their experience and also agency internal equity factors.

Catholic Community Services and Catholic Housing Services is an Equal Opportunity Employer. Please let us know if you need special accommodations to apply or interview for this position.